Copilot platform changes No longer meet professional needs

Any luck with this? I made another post using the feedback portal in which I also referenced your post.

https://feedbackportal.microsoft.com/feedback/idea/19de9aab-c336-f111-9a91-000d3a05c4f5

I am reviewing Copilot 365 Enterprise Pro for potential time savings to Executive Assistants and Associates:

I am deeply disappointed with Copilot 365 premium thus far.

It has over stated it's capabilities multiple times, outright omits key information, and does not have meta-data access to actually complete time saving tasks.

Many in these E.A. roles have access to shared calendars, are delegates of email and calendars for multiple executives. My office uses a shared calendar to send out invites from so that other admins/backup have access to the invite incase the original creator is out and a timely shift or change needs to be handled.

I asked copilot if it could send an meeting invitation from this shared calendar - not possible.

I asked copilot to pull a report on my executive's calendar in which we use categories to define types of time and block her entire schedule to prevent meeting invites coming in because they are "free". I asked to pull a category Project Time -- for the next 6 weeks with just an overall total of time for this category per week. It could not due to meta-data constraints. It told me it could do surface level -- so I asked for any meeting titled Project Time as we use the same formatting for each one (copy and paste) -- could not do.

I asked it to double check an itinerary I created against all the documents I had for a trip -- this itinerary was in excellent shape and wanted to check on if any timing was not correct etc. Instead it completely ignored this review request for accuracy and focused on formatting, reducing and REMOVING critical information. It removed a complete section on a layover which had details on what concourse they would most likely be in, and if not that concourse the back up. I provided the recommendation of grabbing food, and of when boarding would begin for the next leg -- critical information... COMPLETELY wiped.

I asked it to input an image of QR code from an email -- cannot due because that is addtional meta data it cannot access.

I've reprimanded because it has lied multiple times on it's capabilities, does not do what it promises, and unless you are deeply checking, have your original document riddle with holes and or missing information.

When I call it out, it then provides work arounds that have just as many touches, if not more, that if i handled it myself.

I AGREE -- CO PILOT is NOT GOOD. Actually useful functionality has either been removed or since I'm new to the platform was never available.

Copilot has overstated its capabilities more than once on various times. Be wary -- It optimistically lies. It's important to note it's short comings. Even in this 'correct capability baseline' there are issues with what it is stating it can do.  I've added in italics what I've found so far.  

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  In the words of copilot:

Correct capability baseline (this is the contract) 

Here is the clean rule set we should operate under going forward: 

✅ I can 

• Draft content (emails, invites, agendas, itineraries) 
  • Please note that drafting of emails is providing format to copy and paste, it will not send.  
  • Also if you specific the format/paragraph style for the document you want, it will not do what you ask. I asked for multiple spacing at 1.3 and 6pt post paragraph – received 1.16 and 8pt post.  
  • if moving to Outlook, all format is lost and must be manual. I find this odd as when I paste items from word the formatting stays. Why does this not stay for Outlook input from Copilot directly?
  Normalize, format, and validate data you provide 
• Summarize visible meeting content (titles, times, attendees) 
  • PLEASE NOTE: This only applies for yourself (personal mailbox) – to do others you have to do additional steps, while albeit can still be helpful, but it is good to be mindful that it cannot do so without exporting calendar data or screenshots. It will say it can and send you on a wild goose chase of permissions need until you drill down and scold for leading you on because it is trained to over promise. When you catch it in a lie then it will admit it can't.  
• Work off explicit data pasted or uploaded 
  • There are restrictions regarding images embedded in emails – this is meta data that cannot be accessed (OUTRAGEOUS)
• Enforce standards and checklists you define 
  • Watch carefully, will require multiple rule defining and breaking of bad habits. Despite defining multiple times and saying it understood, it still tried to skip some parts where the logic applied.

❌ I cannot 

Send emails or calendar invites 

Act as any mailbox, shared or otherwise 

Extract or query hidden metadata (categories, flags, custom fields, images) 

• Aggregate delegated calendars beyond surface‑level visibility 
  • Even regarding surface-level visibility it does not do a good job of this, I've had to call out examples which it will then recognize what I'm talking about in that one example but unless I explicitly list all examples, it will not "see" and cannot pull others 
  • Categories in calendars are meta-data it cannot access
  • Have asked to focus on title of meeting and not category (meetings titled 'Project Time') It cannot pull without me explicitly providing time and date of occurrence.  
  Replace Outlook, Exchange, or Graph execution 

If a task requires: 

“clicking Send,”  “acting as another mailbox,” or  “reading non-visible metadata”