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How to connect my scanner to my computer?

Sandra Webster-Boisineau 0 Reputation points
2026-04-15T15:16:53.4533333+00:00

I have a new printer and scanner. What is the process, to connect scanner to the computer?

Windows for home | Windows 11 | Devices and drivers

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  1. Sandra Webster-Boisineau 0 Reputation points
    2026-04-15T16:32:54.93+00:00

    This did not solve the problem, still not able to scan to computer.

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  2. AI answer

    2026-04-15T15:17:07.3433333+00:00

    To connect and set up the scanner part of a new printer/scanner in Windows 11, follow these steps.

    If using USB (local scanner):

    1. Plug the USB cable from the printer/scanner into an available USB port on the computer.
    2. Turn on the printer/scanner.
    3. Windows should automatically detect and install it. If it does not:
      1. Select Start > Settings > Bluetooth & devices > Printers & scanners.
      2. Select Add device next to Add printer or scanner.
      3. Wait while Windows searches for devices, then select Add device next to the scanner (or the multifunction printer that contains the scanner).
      4. After installation, the device appears in Bluetooth & devices > Printers & scanners.
    4. If it is a multifunction printer, select it in Printers & scanners and check that Scanner settings appears; this confirms Windows sees the scanner function.

    If using network, wireless, or Bluetooth:

    1. Make sure the printer/scanner is turned on and connected to the same network/SSID as the Windows 11 PC (for wireless) or paired (for Bluetooth), following the manufacturer’s instructions.
    2. On the PC, select Start > Settings > Bluetooth & devices > Printers & scanners.
    3. Select Add device next to Add printer or scanner.
    4. Wait while Windows searches the network for scanners.
    5. When the scanner (or multifunction printer) appears in the list, select Add device next to it.
    6. After installation, it appears in Bluetooth & devices > Printers & scanners.
    7. If the device is not found, select Add a new device manually next to The printer that I want isn't listed and follow the on-screen steps.
    8. For multifunction printers, select the printer entry and confirm Scanner settings is listed to verify the scanner function is available.

    Once installed, the scanner can be used from apps that support scanning (for example, the built-in scanning tools in Windows).

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  3. Ivan B 111.3K Reputation points Independent Advisor
    2026-04-15T16:42:42.8966667+00:00

    Hi,

    Since it's a Wi-Fi connection, you'll need to download the installation package from the link below and run it as administrator. After downloading, the installation will guide you on how to configure the printer.

    https://support.hp.com/us-en/drivers/hp-smart-tank-5100-all-in-one-printer-series/2100992728
    User's image

    While this is not a Microsoft website, it is the official site of [5100 Smart Tank/HP].

    Guide and setup on HP: https://support.hp.com/us-en/printer-setup/hp-smart-tank-5100-all-in-one-printer-series/2100992728

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    Thanks

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  4. Ivan B 111.3K Reputation points Independent Advisor
    2026-04-15T15:50:25.3133333+00:00

    Hi,

    What is the scanner model? Is the connection via USB or network?

    It's good to know the model to find the correct drivers for the scanner/printer.

    Thanks

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