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Long booting time on Surface Go 3

Artur_277 150 Reputation points
2025-10-31T07:45:55.44+00:00

Hi,
Recently, I’ve been experiencing very long booting times on my Surface Go 3. I tried repairing Windows and even reinstalling the entire system, but the booting was still much slower than before. Finally, I decided to perform a full recovery using the Surface Recovery Image, but without success. These are my latest boot times.

I have all latest updates (for example UEFI 16.106.143). And furthermore, I think the computer is stuck on the first loading screen with the Windows Logo (maybe something with the UEFI ?), booting on the second loading screen with the Win logo and rotating circle is quick as ever. Is there anything I can do?

EDIT: If anyone experience similar issue please upvote in the feedback hub: Updated Issue at Feedback HubZrzut ekranu 2025-10-30 220404

Surface | Surface Go | Performance and maintenance

33 answers

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  1. Jesús González Díez 45 Reputation points
    2026-04-16T11:36:23.68+00:00

    Hi all,

    I've already written in this thread several times, and months ago I mentioned the Linux solution for using older firmware.

    Since October, I've exchanged several messages with support, and I'll share one of them here... I literally told them they've DELIBERATELY CONDEMNED OUR DEVICES TO OBSOLESCENCE.

    None of us can afford such negligence and lack of response in our jobs. We'd all be out of work if we allowed this kind of carelessness.

    But it seems you can work at Microsoft and be completely incompetent and still get paid.

    This afternoon I'll send them my resume to see if I can help you with our problem from within.

    Thank you very much for sharing the problem, and let's hope someone in the organization takes responsibility for our Go 3 devices.

    From: Jesús González Díez <******@hotmail.com>;  Received: Thu Oct 16 2025 22:18:00 GMT+0800 (Australian Western Standard Time) To: ******@microsoftsupport.comSubject: RE: 7089082444 | Microsoft Surface Technical Support - DoNotEdit:7089082444

    Hello,

     

    I guess you can waste your time, but I can't.

    I've already told you it's not an operating system issue.

    You're talking to someone with over 30 years of support on multiple systems.

     

    I've given you plenty of evidence... if you want more, I have more... I already told you that if you put another boot medium in, it takes the same amount of time... it's the sequence until it boots... not the OS.

     

    You'll learn from this... but don't try to be right.

     

    It's in your firmware. Are you going to fix it?

     

    If you're going to fix it, do it soon.

     

    Regards….

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  2. Maszi 60 Reputation points
    2025-11-27T23:51:44.5766667+00:00

    Same problem...

    I haven't used the tablet for a long time. Yesterday I turned it on and windows update indicated that there was an update available. So far, turning it on has been problem-free. The update was made to UEFI version 16.106.143, and from then on, the tablet stops for 1 minute before starting to load the operating system. Entering the BIOS also takes the same amount of time, and the BIOS is completely sticky.

    The cause of the problem is clearly the new UEFI version.

    MICROSOFT doesn't see it ???? Tested by MICROSOFT ???????

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  3. R X 15 Reputation points
    2026-04-04T23:36:00.1433333+00:00

    Had the same poblem after re-installing windows 11 on some linux-only surface go 3. This upgraded the UEFI during the installation to 17.103.143 and I had the slow-start issue.

    Solved as follows:

    restart and everything is working again as before. At least UEFI shows now 11.200.143 and the slow-start problem is gone for now.

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    6 people found this answer helpful.

  4. CarlosZ 25 Reputation points
    2026-01-16T13:07:04.28+00:00

    UPDATE: on January 16, 2026, The device UEFI has been upgraded to 17.103.143 but the problem has not been solved.

    Please vote here: https://aka.ms/AAzb8gq

    Hopefully Microsoft will read this and finally fix the problem.

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    5 people found this answer helpful.

  5. Jesús González Díez 45 Reputation points
    2025-12-06T21:53:46.4+00:00

    Hi everyone...

    I just applied the latest December update and it didn't fix the problem...

    As I already posted, this is a UEFI issue and Microsoft has known about it for months, but they haven't fixed it...

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