Hello,
Typically the sound should automatically come on.
If it doesnt, it requires some troubleshooting, as it can be settings, bad port, bad cable, or driver issue.
Can you hold down Win+R keys, type in mmsys.cpl and press enter. When it is launched, can you see the TV listed? If so, make sure the TV is not disabled (you can right click to enable). Also make sure the TV is set as default device.
If the above doesn't yield any result, try different cable if you have available, and/or different port on the TV if applicable.
If it still doesn't work,
Can you share with me two screenshots please?
- Go to Device Manager > Display Adapters, I would like to see what's listed.
- Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.
Thanks!