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Who can I complain to at corporate about discontinuing MS Publisher?!!

amirek 20 Reputation points
2025-11-23T19:55:47.4833333+00:00

Please, please don't discontinue Publisher! I've used it for years, and I find it BETTER than Word! It's much more functional for all manner of documents, whereas Word is NOT. Word has too many limitations and is much more difficult to use. So many small businesses use Publisher because it works well for preparing documents for print. It was bad enough that Microsoft removed the scan function and I had to turn to Adobe Acrobat to scan documents! Microsoft needs to STOP trying to fix things and just improve on what they have with as few changes as possible!.

My husband and I both use Publisher for personal use and our very small business. It just works so much easier than Word. ALSO: we DO NOT like 365 or any Cloud-based programs!

There are still MANY people who don't have internet in rural areas, so Cloud-based programs are NOT feasible!

Update Publisher if necessary--I'll buy a new Microsoft Office package so long as it's desktop-based. But, if Microsoft discontinues either Publisher or the desktop-based software, I will NOT buy any more MS products--I will turn to open source. We've used Microsoft products for over 20 years and that's DAILY. But we feel like Microsoft is leaving us behind. We can't afford Cloud-based subscriptions.

There is no reason for very small businesses like ours to have to spend so much on massive programs the go way beyond our needs! It's expensive enough just using non-Cloud-based products, since the prices of everything else just keep going up, while our income just keeps going down. I guess Microsoft is no longer interested in the individuals who started with them and made them what they are, instead focusing on the larger corporate needs, and that's a crying shame, because there are a lot of US still out here.

Microsoft 365 and Office | Publisher | For home

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  1. Joanna Claire 0 Reputation points
    2026-04-23T00:48:14.7933333+00:00

    The suggested alternatives aren’t even close to what Publisher offers to its users. I’ve used this software since at least 2008. I use it for so many things as well as using Canva. I know which app is best for the type of project I’m doing because while some people think they are interchangeable, they really are not.

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  2. amirek 20 Reputation points
    2026-04-07T18:47:27.9333333+00:00

    While I used to use Publisher for some of my small business dealings, I use it for personal projects now. It's easy to use and the results are very professional looking. One feature I do miss is the ability to scan from my scanner, but if I have to do without it to keep Publisher, I'll take it. I've used it for designing and printing business cards, invoices, documents of various types, envelopes, etc. for my small businesses in the past. Now I use it for things like garage sale flyers, for sale signs, creating invitations, recipe cards, etc. It's been invaluable to me and my husband uses it all the time to create documents for his job as a corporate pilot. I don't know what I'm going to do without Publisher. Frankly, if Microsoft had to eliminate one of its many programs, I'd happily give up Word so I could keep Publisher, because I can do the same things and MORE with Publisher.

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  3. WordWizzard 1,045 Reputation points
    2026-04-07T17:07:51.9866667+00:00

    If you purchased a perpetual license for Publisher, and it is installed on your desktop, you can continue to use it beyond 2026. You just won't be getting updates anymore.

    If you are looking for alternative desktop apps similar to Publisher you may want to look into these free alternatives:

    LibreOffice Draw will open your publisher files directly, but editing them may not always be as precise as you may like.

    https://www.libreoffice.org/discover/draw/

    I recommend Affinity Layout. But you first have to convert your publisher file to PDF. https://www.affinity.studio/page-layout-software

    https://www.affinity.studio/help/get-started-import-pdf/

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  4. AI answer

    2025-11-23T19:55:55.2933333+00:00

    I understand your concerns regarding the discontinuation of Microsoft Publisher. However, there is no specific contact information provided in the context for corporate complaints about product discontinuation. If you wish to express your feedback or concerns, it may be best to reach out through official Microsoft support channels or feedback forms available on their website. Additionally, keep in mind that Microsoft has announced that Publisher will no longer be supported after October 2026, which may be a factor in their decision-making regarding the product's future.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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