Share via

I don't receive emails from specific domains on hotmail.com

ASHRAF ALI 0 Reputation points
2026-04-23T14:49:54.85+00:00

Dear Office support,

I recently noticed that I don't receive emails from specific domains on hotmail.com. I checked the Junk, Trash, Archive folders, I checked Rules and Junk folder settings and the blocked senders. Nothing is wrong in these settings.

Please I need to contact the support team responsible to check server-side filtering on outlook.com servers.

Your support is highly appreciated.

Thank you

Outlook | Web | Outlook.com | Email
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Brian Tillman 25,445 Reputation points Independent Advisor
    2026-04-23T15:30:40.4666667+00:00

    Hi. I'm Brian and I'll try to help.

    There are several ways to contact support directly. (Note: This forum isn't one of them. We're users here trying to help each other.) One, if you're in the US, is to contact 1-800-MICROSOFT. Another is to visit https://support.microsoft.com/contactus. Finally, you can use the Help feature in Outlook.com to open a chat with support. An example is below:

    Outlook Help

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.