Hi. I'm David, and I'm happy to help you.
Version 25H2 has been available for a few months now. It should have been offered already if the device is eligible.
There are some alternatives when the upgrade to a new version is not available on Windows Update.
However, please share a screenshot of your system information so I can see if there is anything that might be preventing the upgrade from being made available to you.
- Press "Windows + R", type
msinfo32and press Enter.
Maximize the window and use the shortcut "Windows + Shift + S" to use the screenshot tool.
Also. Do you have a third-party antivirus installed? If yes, which one?
Looking forward to your reply.