Hi....I recently give AZ-400 exam and fail in 1st attempt. Can I take retake??I did not see any option

Md Modassir Alam 0 Reputation points
2023-06-21T06:05:26.2366667+00:00

Hi....I recently give AZ-400 exam and fail in 1st attempt. Can I take retake??I did not see any option

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  1. Luca Lionetti 3,231 Reputation points
    2023-06-21T06:57:24.79+00:00

    Hi,

    Welcome to Microsoft Q&A community forum!

    This forum does not discuss certification-related topics

    You have to open a ticket and get support on this site

    https://trainingsupport.microsoft.com/en-us/

    Anyway if you failed the exam, you need to reschedule the exam and pay the fee

    Microsoft Certification exam retake policy for role-based, speciality, and fundamentals exams

    If you don’t pass an exam the first time, you must wait 24 hours before retaking it.

    A 14-day waiting period is imposed between all subsequent attempts (up to 5).

    You may not take a given exam more than five (5) times within a 12-month period from the first attempt. If you failed the exam 5 times, you’ll be eligible to retake it again 12 months from the date of your first attempt.

    You cannot retake an exam you’ve passed unless your certification has expired.

    You must pay to retake the exam (if applicable.)

    Submit a request for an exam retake inside the waiting period

    You may request a waiver of the retake waiting period if you experienced internet connectivity issues or equipment failure during the exam and a Pearson VUE case was created. Waivers will not be granted for any other reason.

    Waiver requests must include the Pearson VUE case number to confirm that you are eligible.

    To submit a waiver request, complete this form. If you did not experience an internet connectivity issue or equipment failure, you do not qualify for a waiver of the waiting period.

    If you need assistance rescheduling your exam, please contact Pearson VUE Customer Support - Customer service :: Microsoft :: Pearson VUE.

    Hope this helps

    Cheers

    Luca

    Please "Accept as Answer" and Upvote if the answer provided is useful, so that you can help others in the community looking for remediation for similar issues

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