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academic verification

Shivam Kumar Gupta 0 Reputation points
2026-04-21T21:43:06.8766667+00:00

Why am I not access my student Azure verification? Dear Support Team,I hope you are doing well.I am currently trying to complete my Azure verification process, but I am facing some issues due to which the verification is not getting completed successfully.I have followed all the required steps carefully, but still, the process seems to be stuck or not progressing further. I would like to understand the possible reason behind this issue and request your guidance on how to resolve it.Kindly let me know:Why my Azure verification is not getting completedIf there is any mistake or missing requirement from my sideThe steps I should follow to successfully complete the verificationI would really appreciate your support in resolving this issue as soon as possible.Looking forward to your response.Thank you and regards,Shivam Kumar Gupta
@microsoft1337microsoftmicrosoft @Azure Learning Azure Learning

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  1. kagiyama yutaka 3,080 Reputation points
    2026-04-26T22:46:37.6533333+00:00

    I think the stall is just ur tenant still feeding u that old student‑claim. Try the verify once in a clean profle, and if it still hangs, remove→re‑add the school mail on ur MS acct to force a fresh claim rebuild.

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  2. AI answer

    2026-04-21T21:43:21.3533333+00:00

    Academic (student) verification issues for Azure are not detailed in the provided context, but there is a closely related case where academic verification failed even after the user had correctly added and verified a school email, linked LinkedIn, and ensured university information was present. In that case, the moderator indicated that using an alternative verification path and carefully re‑submitting accurate information resolved the issue.

    Based on that, the concrete steps supported by the context are:

    1. Retry verification using an alternative method
      • If the verification flow offers an option such as “verify in a different way” or similar, choose that alternative.
      • When the system sends a new automated verification email, ensure all requested information is entered accurately before submitting.
    2. Carefully re‑check all entered information
      • Confirm that the account being used in the verification flow is the same one associated with the student/academic identity.
      • Ensure any requested academic details (such as institution name, email domain, or other profile data) are correct and up to date before resubmitting.
    3. If the issue persists, contact official support
      • For credential and certification–related issues (including academic/learning verification), use the official credentials support channel referenced in the context to open a support request and have the case reviewed by the Microsoft support team.

    These steps align with how a similar academic verification failure was resolved and with the general guidance to use the official support path when self‑service verification does not complete successfully.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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