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Teams chat camera icon always present

Sean Born 0 Reputation points
2026-04-28T00:19:04.8733333+00:00

See the attached photo. This camera icon is always present next to the teams chat list when collapsed. There are no ongoing meetings, calls or chats that are unread. What is this suggesting and how to I get rid of it?IMG_0105

Microsoft Teams | Microsoft Teams for business | Other
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  1. Sophie N 15,140 Reputation points Microsoft External Staff Moderator
    2026-04-28T01:16:33.61+00:00

    Dear @Sean Born,

    I understand your concern regarding that persistent camera icon in Microsoft Teams. It can certainly be distracting when you aren't currently in a call. If you feel this icon is appearing due to a display glitch, please try the following steps to refresh your interface:

    1. Restart the Application: Fully shut down the app by right clicking the Teams icon in your Taskbar (or System Tray) and selecting Quit. Then, relaunch the application.
    2. Clear the Teams Cache: This is the most effective way to resolve persistent UI issues.
      • Close Microsoft Teams completely.
      • Press Win + R on your keyboard to open the Run dialog.
      • For Classic Teams: Type %appdata%\Microsoft\Teams and press Enter. Delete all files and folders in that directory.
      • For New Teams: Type %localappdata%\Packages\MSTeams_8wekyb3d8bbwe and press Enter. Navigate to LocalCache\Microsoft\MSTeams and delete the contents.
      • Restart Teams and sign back in.
      Please refer to this document: Clear the Teams client cache - Microsoft Teams | Microsoft Learn

    Note: If the icon remains after clearing the cache, it is likely a standard feature of your current software version. While there is currently no setting to toggle this specific icon off, you can provide feedback to Microsoft by selecting Help > Give feedback within the app to let them know you'd prefer a way to customize this view.

    I hope this clarifies the situation for you! Please let me know if you have any other questions.

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