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I want to change my verification code email to a different email

bud rippentrop 0 Reputation points
2026-04-28T02:44:23.2966667+00:00

I want to change the verification email to a different email address

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. Q&A Assist
    2026-04-28T02:44:36.5166667+00:00
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    To change the email address where Microsoft sends verification codes, first add the new email as security info, then remove or stop using the old one.

    1. Add the new verification email
      1. Go to the Microsoft account Security page: https://account.microsoft.com/security and sign in.
      2. Select Manage how I sign in (or Update info if you see that instead).
      3. Select Add a new way to sign in or verify.
      4. Choose Email address and enter the new email address that should receive verification codes.
      5. A code will be sent to that new email. Enter the code to confirm and finish adding it.
    2. Make sure verification codes can go to the new email
      • Verification codes by email can be sent to your primary alias or any email added as a way to verify sign-in. If needed, set the new email as your primary alias or keep it as a verification method, depending on how you want to sign in.
    3. (Optional) Remove the old verification email or alias
      1. Go to Manage how you sign in to Microsoft: https://go.microsoft.com/fwlink/p/?linkid=842796 and sign in.
      2. Under Account aliases or Account username, select Remove next to the old email address you no longer want to use.
      3. If the old email is your primary alias, choose another primary alias first (for example, the new email) using Make primary, then remove the old one.

    Notes:

    • You can add up to 10 different ways to verify sign-in (emails, authenticator app, passkey).
    • VOIP numbers cannot be used for verification codes.
    • If you are prompted to verify identity but cannot access the old email, choose I don't have any of these and follow the prompts to add the new email or a phone number.

    References:

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