Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi, I'm John! I will help you with this.
If you upgrade now, the new Microsoft 365 Personal (Premium) subscription will usually replace your current Family plan. The remaining time from your Family subscription is typically converted and added to the new plan (pro-rated).
But this depends on how the $99 offer is applied. Let me check a few things with you:
- Where are you seeing the $99 upgrade offer? Email, Microsoft site, or third-party store?
- Are you logged into the same Microsoft account that has the Family subscription?
- When you try to upgrade, does it show any message about remaining time being converted?
- Also, just to confirm, dyou want to switch fully to Personal, or keep sharing benefits with others in Family? That part matters before you proceed.
Click "Add comment" to let me know.