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home office 2024 not activating

meenal jain 0 Reputation points
2026-04-29T14:50:12.7933333+00:00

I purchase a new Lenovo Laptop few months back (November 2025) with Microsoft office home 2024. I don't remember whether I registered my office or not and if registered then using which email address. I had to re-install windows with the help of lenovo support team recently as there was some problem with rebooting but I am unable to activate my Microsoft office home 2024

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Stefan Blom 341K Reputation points MVP Volunteer Moderator
    2026-04-29T16:07:18.27+00:00

    If your version of Office was preinstalled by Lenovo, check with Lenovo support to find out how to reinstall and reactivate.

    If you purchased Office separately from your PC, you just install from your associated account at https://account.microsoft.com/services.

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  2. DaveM121 880.8K Reputation points Independent Advisor
    2026-04-29T15:24:47.8966667+00:00

    Log into any Microsoft account you may have on this link, do you find the Office licence listed there on any account you may have.

    https://account.microsoft.com/services/

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  3. meenal jain 0 Reputation points
    2026-04-29T15:13:04.67+00:00

    This is resolved. I was ablel to locate my account i used to register my ms office

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