Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Use the Microsoft 365 activation troubleshooter to resolve Microsoft 365 subscription activation issues.
Select the button below to start the activation troubleshooter.
- Click Open if you get a pop-up window indicating This site is trying to open Get Help.
Follow the prompts in the Get Help window. When prompted, restart your computer.
Important:
- You need to be on Windows 10 or higher to run the troubleshooter.
- You need to be on the same Windows PC with the Microsoft 365 or Office product you want to uninstall to run the troubleshooter.
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hth
Marcin