cancel copilot

To cancel a Copilot (Copilot Pro) subscription, use the Microsoft account that was used to buy it and follow these steps:

1. Go to the Subscriptions page for the Microsoft account: https://account.microsoft.com/services and sign in with the account that purchased Copilot Pro.
2. In Services & subscriptions, locate the Copilot Pro subscription.
3. Select Manage next to the Copilot Pro subscription.
   • If Turn on recurring billing is shown instead of Manage, the subscription is already set to expire on the date shown and will not renew; no further action is required.
4. On the management page, select Cancel.
5. Follow the on-screen instructions to complete cancellation.

Refund notes:

• If cancellation occurs within the applicable refund window, a refund is issued automatically:
  • In Canada, Denmark, Faroe Islands, France, French Guiana, French Polynesia, Greenland, Guadeloupe, Israel, Korea, Martinique, Mayotte, New Caledonia, Réunion, St. Pierre & Miquelon, Turkey, Wallis & Futuna: a prorated refund is available any time.
  • In all other countries/regions: a prorated refund is available if cancellation occurs within 14 days of initial purchase.
• After the refund window, recurring billing must be turned off instead of expecting a refund.

If Copilot Pro was purchased through Google Play or the Apple App Store, cancellation and any refund must be requested through their respective support channels, not through the Microsoft account portal.

References:

• Cancel a Copilot Pro subscription
• Cancel your Microsoft subscription
• Microsoft Copilot Pro refund window
• How to get a refund on a Microsoft subscription
• GPT Builder has been retired