1
Click your Start Button, type cmd and choose Command Prompt
Run this command and hit Enter:
ipconfig /flushdns
Run this command and hit Enter:
ipconfig /registerdns
Run this command and hit Enter:
netsh winsock reset
Run this command and hit Enter:
netsh int ip reset
Close Command Prompt
Open the Settings App
Go to Network and Internet
Click the Network Reset button
Wait for your PC to automatically restart after 5 minutes, do not manually restart your PC.
2
If that does not resolve the problem:
Right click your Start Button and open Device Manager.
Expand the 'Network Adapters' section.
Please provide a screenshot of that full Device Manager window.