Accidentally deleted emails can these be retreived

Deleted emails in new Outlook for Windows can often be recovered, but this must be done from the Outlook client; support cannot directly restore messages from here.

For new Outlook for Windows:

1. Check Deleted Items and Junk Email
   1. Open new Outlook.
   2. In the folder list, select the Deleted Items folder.
   3. Look for the missing messages. If found:
      • Hover over each item and select the checkbox.
      • On the Home tab, select Move and choose the folder to restore them to, or right‑click and select Restore.
   4. Also check the Junk Email folder and move any valid messages back to the correct folder using the same steps.
2. Check the Recoverable Items folder (if not in Deleted Items)
   1. In the folder list, select the Deleted Items folder.
   2. At the top, select Recover items deleted from this folder.
   3. In the Recoverable Items view, hover over each required message and select the checkbox.
   4. On the Home ribbon, select Restore.
      • Multiple items can be selected, or use the checkbox next to Recoverable Items to select all, then select Restore.
   5. Restored items are returned to their original folders when possible.
3. If items still cannot be found
   • In business or work accounts, an administrator may control how long items remain recoverable. If the messages are not in Deleted Items or Recoverable Items, contact the email administrator immediately to check whether server‑side recovery is still possible.
   • If neither Outlook nor the administrator can find the items, they are likely permanently deleted and cannot be recovered.

For web access (if using Outlook on the web/Outlook.com with the same account):

1. Sign in to Outlook on the web.
2. In the left pane, select Deleted Items.
3. At the top of the message list, select Recover items deleted from this folder.
4. Select the required items and choose Restore.
   • Restored messages go back to their original folders when possible; otherwise they go to Inbox.

Act as soon as possible, because recoverable items are only retained for a limited time based on service or admin policies.

References:

• Recover and restore deleted items in Outlook