Building and customizing solutions using Microsoft 365 Copilot APIs and tools
Hello Saboungi, Seraj,
No, you can't increase the chunk size — it's a fixed service-side limit in Copilot Studio.
Don't strip Markdown — headings actually help retrieval by giving chunks clear boundaries and semantic anchors. Removing them usually makes results worse.
To fix truncation:
- Split large files into smaller, self-contained sections (~500–800 words) under clear
##headings. - Restate context in each section (chunks are retrieved independently).
- Avoid huge tables — they split badly across chunks.
- For data that must return in full, bypass Knowledge and use a Power Automate flow / custom connector / HTTP action that returns the complete payload.
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