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Connecting Azure Bot to WhatsApp Channel

REDDY, REDDYVALLA NAVEENKUMAR 115 Reputation points
2023-06-27T11:34:33.0866667+00:00

Hi Team,

I have a question regarding the integration of Azure Bot with the WhatsApp channel. I would like to know if it is possible to connect an Azure Bot to the WhatsApp channel and if yes could you please help on how to achieve this integration.

Thanks.

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
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  1. YutongTie-MSFT 53,971 Reputation points Moderator
    2023-06-28T02:09:52.73+00:00

    Hello @REDDY, REDDYVALLA NAVEENKUMAR

    Thanks for reaching out to us, you can leverage channel adapter C# to connect your bot to WhatsApp.

    https://github.com/BotBuilderCommunity/botbuilder-community-dotnet/tree/develop/libraries/Bot.Builder.Community.Adapters.Infobip.WhatsApp

    Please check on above document and see if that is what you are looking for.

    Also, please check on the document if you need more information about the channel information -

    https://learn.microsoft.com/en-us/azure/bot-service/bot-service-channel-additional-channels?view=azure-bot-service-4.0

    https://learn.microsoft.com/en-us/azure/bot-service/bot-service-manage-channels?view=azure-bot-service-4.0

    I hope this helps, please let me know how is anything going.

    Regards,

    Yutong

    -Please kindly accept the answer and vote 'Yes' to support the community if you feel helpful, thanks a lot.

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