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Error: The client does not have access rights to the content Action required: Complete your Artifact Signing identity validation

Antony Boguslavskiy 0 Reputation points
2026-05-20T01:34:08.3266667+00:00

Getting "The client does not have access rights to the content." when try to access Action required: Complete your identity validation process

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. AI answer

    2026-05-20T01:34:22.9933333+00:00

    The error occurs because identity validation can only be created and managed by users who have the required Artifact Signing role and who use the Azure portal.

    To resolve the issue and complete the identity validation:

    1. Verify that the correct role is assigned
      • Identity validation requires the Artifact Signing Identity Verifier role.
      • Ask a user with Owner or User Access Administrator permissions on the Artifact Signing account (or subscription/resource group) to assign the Artifact Signing Identity Verifier role to the account that is trying to complete identity validation.
      • Without this role, the New identity button in the portal is dimmed and access errors occur.
    2. Use the Azure portal to complete identity validation
      • Identity validation can only be completed in the Azure portal; it cannot be done via CLI or PowerShell.
      • In the Azure portal, open the Artifact Signing account resource.
      • Under Identity validations, start or open the required identity validation and follow the portal steps to complete it.
    3. Confirm access by checking identity validations
      • After the role is assigned, return to the Artifact Signing account in the portal.
      • Ensure the identity validation resource is visible and accessible under Identity validations.

    If access is still denied after role assignment, the subscription or resource group scope of the role assignment should be checked to ensure it covers the specific Artifact Signing account.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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