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help on redeeming rewards

jeff w 0 Reputation points
2026-05-22T22:12:55.1+00:00

ticket already created and is 7103213484 keeps saying error processing order try again later

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Darhyl Amizola 43,610 Reputation points Independent Advisor
    2026-05-22T22:57:25.3033333+00:00

    Hey there! Nice to meet you!

    Kindly try to perform the following workarounds in case this works:

    1. Sign out of your account, restart your device, then try signing in again.
    2. Clearing the cache of your Bing app/browser.
    3. Disconnect from the VPN or Proxy server.
    4. Using different devices and network services.
    5. Try waiting at least 24 hours, as there could be an issue within the server.

    If the issue persists after 24 hours, and since you were able to submit a ticket already, your only option is to wait for their response, as they are the only ones who are capable of investigating this case.

    It may take a while for them to reply, at least weeks or a month, due to the high volume of support requests they receive daily. Please check your email inbox, junk, and spam folders from time to time.

    If you haven't received a reply for over a month, you may contact them again for a follow-up on your case: https://rewards.bing.com/support

    Lastly, submitting multiple tickets is not recommended, as this may reset your position in the queue and delay a response from the Support.

    Thank you for your understanding! Please feel free to let me know if you need anything else.

    Best Regards,

    Darhyl

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  2. AI answer

    2026-05-22T22:13:05.13+00:00

    The “error processing order, try again later” message when redeeming Microsoft Rewards is typically caused by one of these issues documented for Rewards redemptions:

    1. Phone/SMS verification problems
      • A valid mobile or landline number (not VoIP) is required for SMS verification.
      • If there have been too many failed verification attempts, redemption may be blocked for 48 hours.
      • If the phone number has already been used on multiple Rewards accounts, it may hit the limit (maximum 6 accounts per household per number).
    2. Region, VPN, or travel issues
      • Rewards points must be redeemed in the same region as the Microsoft account.
      • Redemption from another country/region (for example while traveling) or via VPN/proxy can cause errors or cancellations.
      • Ensure no VPN/proxy is active and that the device location and Microsoft account region match.
    3. General redemption restrictions or stock issues
      • Orders can fail or be cancelled if attempting to redeem in multiple regions, using a VoIP number, or if the selected reward is out of stock/unavailable.
      • All Rewards orders are final once processed; if an item is unavailable, points may be refunded or a comparable reward substituted.
    4. Next steps with existing ticket
      • Because an active ticket already exists (7103213484), the correct path is to wait for Microsoft Rewards Support to complete their investigation and respond on that ticket.
      • If the error persists after checking phone number type, region, and VPN/proxy settings, continue working through that support case; only Rewards Support can review the specific account and unblock or correct the redemption.

    While waiting, verify the following before trying again:

    • Use a non-VoIP mobile or landline number for SMS verification.
    • Confirm the Microsoft account region matches the physical location and the reward’s region.
    • Turn off any VPN/proxy and retry from a normal home or mobile network.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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