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How do we install Microsoft 365 on our new computer

Gail Hutcheson 0 Reputation points
2026-05-25T19:18:31.6366667+00:00

We have a monthly subscription to Microsoft 365 family on an older computer. We want to install it on a brand new computer how do we accomplish that?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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  1. AI answer

    2026-05-25T19:18:42.5633333+00:00

    To install Microsoft 365 Family on a new Windows computer, use the same Microsoft account that manages the subscription and install from the Microsoft 365 portal.

    Step-by-step:

    1. On the new computer, open a browser and go to https://m365.cloud.microsoft/apps or https://www.office.com.
    2. Select Sign in and sign in with the Microsoft account that has the Microsoft 365 Family subscription.
    3. After signing in with a personal Microsoft account, go to the Apps or Microsoft 365 Apps page.
    4. Select Install apps and then Install to download the Office installer.
    5. When the download finishes, run the installer:
      • In Edge/Internet Explorer, select Run.
      • In Chrome, select Setup.
      • In Firefox, select Save File, then open it.
    6. If prompted by User Account Control with “Do you want to allow this app to make changes to your device?”, select Yes.
    7. Wait for the installation to complete. When you see “You're all set! Office is installed now”, select Close.
    8. On the new computer, open an app such as Word from the Start menu.
    9. Accept the license agreement when prompted. This activates Microsoft 365 using the same subscription.

    Notes specific to Microsoft 365 Family:

    • Microsoft 365 Family can be installed on all devices and signed in on up to five devices at the same time per person.
    • If sharing the subscription with family members, they should sign in with their own Microsoft accounts after being added to the Family subscription, then follow the same install steps from their own Microsoft account page.

    If there are any installation or sign-in issues on the PC, use the Microsoft 365 setup troubleshooter from the Microsoft 365 troubleshooters page referenced in the documentation.

    References:

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  2. Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
    2026-05-25T23:28:36.87+00:00

    Generally, just install from the associated account at https://account.microsoft.com/services . Make sure that the correct user installs, either the person who "owns" the subscription (pays for it) or some other family member who has been invited to share the subscription.

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