Wifi connected and secure but i can't do anything on it

Hi. I'm David, and I'm happy to help you.

Since your Wi-Fi works completely fine when using your phone's mobile hotspot, you can safely rule out hardware issues with your PC's network card. The problem is likely a communication glitch between Windows 11 and your home router (usually an IP conflict or a stuck DNS).

Try these 3 simple steps that usually fix 90% of these "IPv4 no internet access" issues on Windows 11:

1 = Sometimes Windows caches outdated network data, which triggers this error. So, forget the Wi-Fi network as instructed below:

1. Go to Settings > Network & internet > Wi-Fi.
2. Click on Manage known networks.
3. Find your home network and click Forget.
4. Turn your PC's Wi-Fi toggle off, turn it back on, and try connecting to your network again (you will need to re-enter your password).

2 = Try a Network Reset: This will cleanly reinstall your network drivers and reset all network configurations back to factory defaults.

1. Go to Settings > Network & internet.
2. Scroll down to the bottom and click on Advanced network settings.
3. Under More settings, click on Network reset and then select Reset now.
4. Your computer will prompt a restart. Once it boots back up, try connecting to your Wi-Fi.

3 = If the procedures above don't work, your home router's DHCP server might just be frozen and refusing to assign a valid IP address to your specific PC.

• Go to your router, unplug its power cable, wait 30 seconds, and plug it back in.
• Wait a couple of minutes for all the lights to stabilize, and then check if your PC gets internet.

Let me know if any of these steps do the trick for you! If the problem persists, just reply, and we can try something else.

Feel free to ask any questions you may have.

In my experience with these forums, the #1 mistake that users make when setting up their network is trying to setup their network through Windows. Windows does not create a network. In fact, you don't need Windows at all to create a network.

Your WiFi network is created and managed by your router independently of Windows. So the thing to do is to dig out the owner's guide for your router and follow its instructions for setting up a secure WiFi network.

If you previously tried to setup a WiFi network through Windows, you may have to 'undo' what you did, in order to let the network work properly.

If your router came from your ISP, you might have to follow the ISP's instructions to setup your network.

For its part, Windows has the software to operate within a network, but it does not create or manage the network.