Hi Harold,
This is a Microsoft forum for help with
Microsoft products.
I would contact Google Chrome for help
with a Chrome issue.
How to access Chrome "setting"
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Harold Younce
0
Reputation points
Cannot access Google Chrome "settings" tab. I can hit the 3 dots tab in the upper right-hand corner, touch the "settings tab" but I get a blank screen. In addition, I've been able to print in the past but suddenly cannot using Chrome. I also cannot 'high-light' and print using Chrome. I've uninstalled Google Chrome 4 times and then re-installed it with no luck. I have no issues and I can print and high-light print fine using Microsoft Edge. Every "help" tab has said to go to "Settings" on Chrome to fix printing issues, which I cannot. Why?
Windows for home | Windows 10 | Settings
2 answers
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CrazyKats 15,780 Reputation points Volunteer Moderator2026-05-29T21:06:28.63+00:00 -
AI answer
2026-05-29T20:31:04.22+00:00 Chrome-specific troubleshooting steps are not covered in the provided material. However, printing and highlighting work correctly in Microsoft Edge, and Edge can import many Chrome settings and data, so a practical workaround is to move activity to Edge instead of relying on Chrome’s Settings page.
To keep a similar experience in Edge:
- Import Chrome data into Edge
- In Edge, go to Settings and more (⋯) > Settings > Profiles > Import browser data.
- Choose Google Chrome and select what to import (favorites, passwords, settings, etc.). Edge supports importing many Chrome settings such as search engine, startup pages, cookies behavior, autofill, and appearance options so the browsing experience stays consistent.
- Use Edge for printing and highlighting
- Since printing and highlighting already work in Edge, use Edge as the primary browser for any tasks that require printing until Chrome is fixed.
- If Edge itself ever has issues
- Clear browsing data: Settings and more > History > Open history page > Delete browsing data, choose All time, select at least Browsing history and Cached images and files, then Clear now.
- If problems persist, repair Edge: Start > Settings > Apps > Installed apps, select Microsoft Edge > Modify > Repair.
If Chrome continues to show a blank Settings page and cannot print while Edge works, the issue is isolated to Chrome and should be handled with Chrome-specific support or Google’s help resources.
References:
AI-generated content may be incorrect. Read our transparency notes for more information. - Import Chrome data into Edge