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Unexpected Downgrade from Gold to Silver Rewards Status and Lost Earning Opportunities

SRK 20 Reputation points
2026-06-05T06:08:05.5033333+00:00

I am writing to report an issue with my Microsoft Rewards account.(IND server)

My account was unexpectedly downgraded from Gold status to Silver status, even though I had already qualified for Gold and had maintained that status for a long time. Since this downgrade occurred, I have noticed that my daily earning limits appear to have been reduced and certain bonuses are either unavailable or not functioning correctly.
I have also seen reports from other Microsoft Rewards users experiencing the same issue, which suggests this may be a
system-wide problem rather than an issue specific to my account.
I kindly request that you:

  1. Investigate the cause of this downgrade.
  2. Restore my Gold status if it was removed in error.
  3. Review any points, bonuses, or earning opportunities that I may have lost as a result of this issue.
  4. Reimburse any eligible points that could not be earned due to the downgrade or related system problems.

I have been an active Microsoft Rewards user and would appreciate a prompt resolution of this matter.

Microsoft Edge | Website issues | Windows 10
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  1. SRK 20 Reputation points
    2026-06-05T06:16:58.2766667+00:00

    NOTE:- I QUALIFIED FOR GOLD THE PREVIOUS MONTH AND HAVE COMPLETED THE 750 POINTS THRESHOLD OF THIS MONTH TOO!!(The activities take a week or two because they are designed that way!)

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  2. Snuffleupagus 0 Reputation points
    2026-06-05T11:45:33.03+00:00

    currently there is a Microsoft Rewards Gold entitlement outage

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    2 people found this answer helpful.
  3. Depra 0 Reputation points
    2026-06-05T10:38:05.6433333+00:00

    I also experience the same thing. Yesterday I was gold member and today I am silver member. I have been gold member for a long time. BTW I am in Indonesia.

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  4. Snuffleupagus 0 Reputation points
    2026-06-05T13:01:38.83+00:00

    seems to have resolved itself except for my daily set punchcard

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  5. Lester Bernard Reyes 81,425 Reputation points Independent Advisor
    2026-06-05T06:46:52.45+00:00

    Hi, I'm Bernard. I'm happy to help!

    I understand the issue you have, and it is best handled by Bing Rewards support, as they specialize in this issue. You may reach them from the link below:

    Microsoft Rewards Support: https://rewards.bing.com/support

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