“I would like guidance on the correct Microsoft channel for submitting feedback related to Azure AI governance and risk management. I do not have an Azure subscription, so I need a non‑Azure way to share this information.”

Question

“I would like guidance on the correct Microsoft channel for submitting feedback related to Azure AI governance and risk management. I do not have an Azure subscription, so I need a non‑Azure way to share this information.”

Craig Cormack 20

“I am unable to submit questions through Azure or Microsoft Q&A because the system repeatedly redirects me to the Azure Portal, which requires a subscription I do not have. This prevents me from submitting legitimate feedback about Azure AI. I need assistance from a human reviewer because the automated responses are not addressing the issue.”

Anshika Varshney 13,040 Reputation points Microsoft External Staff Moderator

2026-06-07T17:18:29.9133333+00:00

Hello @Craig Cormack

Following up to see if the below answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Thankyou!

Answer accepted by question author

Anshika Varshney 13,040 Microsoft External Staff Moderator

Hey Craig ,

Sorry you’re running into that redirect/permission wall. Based on the provided documentation, here’s what you can share publicly about where to submit feedback and what to do when you don’t have an Azure subscription.

Where to submit feedback / report issues (non-subscription scenario)

From the provided docs, the guidance that directly maps to “sharing feedback” for Azure OpenAI is through the abuse/problem reporting channels (these don’t require an Azure subscription to access):

Report abuse (if you suspect abusive/illegal usage): https://msrc.microsoft.com/report/abuse
Report problematic content (if Azure OpenAI outputs content you believe should have been filtered): report it at [cscraireport@microsoft.com]

Note: The provided documentation doesn’t describe a specific “Azure AI governance and risk management feedback” submission form that’s separate from Azure subscription-based workflows.

If your request is specifically “access / gating” related

If what you’re actually trying to do is submit feedback, but the experience forces you into gating/access flows, the docs emphasize that Azure OpenAI requires registration, and that support tickets won’t speed up access. For access-related inquiries, the docs direct people to contact the gating team directly:

[csgate@microsoft.com] (for inquiries related to the application)

Also:

Expect a response timeframe of ~10 business days for approved text/code model access requests.
Add maccount@microsoft.com and csgate@microsoft.com to your safe senders list to ensure you receive verification correspondence.
Approvals are per subscription—even if you’ve been approved for one subscription, you must request again for another.

About your “human reviewer” ask

The provided documentation doesn’t mention an escalation path for “human review” of governance/risk feedback that bypasses the Azure portal requirement. What it does say is:

Support tickets won’t expedite the gating/access approval process.
For Azure OpenAI application inquiries, use the direct gating contact above.

Suggested public-facing next step

If your feedback is about problematic generated content, use the problematic content reporting channel. If your feedback is about abusive/illegal usage, use the report abuse portal. If the issue is tied to gated access/eligibility, use the csgate contact guidance and note the typical review SLA.

References (all relevant documentation provided)

https://supportabilityhub.microsoft.com/solutions/apollosolutions/65e4479d-09ca-d2b0-a863-f8fa7473ae85/7e8f885e-fc5f-4659-91d4-c07c741d9da3 (Open AI Gating / Access and Gating)
https://supportabilityhub.microsoft.com/solutions/apollosolutions/65e4479d-09ca-d2b0-a863-f8fa7473ae85/ef1ca92f-86f1-46e3-a505-9398f78aed1f (Troubleshooting model availability and access issues in Azure OpenAI)
https://learn.microsoft.com/azure/ai-foundry/responsible-ai/openai/overview/ (Overview of responsible AI practices for Azure OpenAI models)
https://msrc.microsoft.com/report/abuse (Report abuse portal)
https://learn.microsoft.com/azure/ai-studio/concepts/rbac-ai-studio (Azure AI roles)
https://supportabilityhub.microsoft.com/solutions/apollosolutions/aef5a6d2-f9f4-c6bc-0941-eb3087567ad0/53d0fd29-c094-480d-91e8-0c0aee73b440 (Unable to Login to Azure AI Foundry)
https://learn.microsoft.com/en-us/azure/ai-foundry/openai/faq (Azure OpenAI FAQ / places to post questions and support options)
https://learn.microsoft.com/azure/foundry/responsible-ai/openai/limited-access (Limited access for Foundry Models sold by Azure)
https://learn.microsoft.com/en-us/azure/cognitive-services/openai/ (Azure OpenAI documentation entry point—referenced by provided support material)

I Hope this helps. Do let me know if you have any further queries.

If this answers your query, please do click Accept Answer and Yes for was this answer helpful.

Thankyou!

Craig Cormack 20 Reputation points

2026-06-07T18:41:18.39+00:00

Hi Anshika,

Thank you for taking the time to explain the public‑facing options — that was very helpful. I want to make sure I’m being clear about my intent so I don’t put you in an awkward position.

My goal isn’t to report abuse or problematic content. And I’m not trying to speed up access or bypass the Azure gating process.

What I’m trying to do is submit governance‑level feedback about model behavior, risk patterns, and Responsible AI considerations. Since I don’t have an Azure subscription, I’m running into the redirect loop you mentioned, and I understand that moderators can only point to publicly documented channels.

Given those constraints, I just want to confirm one thing:

Is there any publicly accessible pathway — even a general intake mailbox — where non‑Azure users can submit governance or Responsible AI feedback that isn’t abuse‑related?

If the answer is simply “no, the system requires an Azure subscription,” that’s completely fine — I just want to make sure I’m not missing something in the documentation.

Thanks again for your help and for clarifying what you’re allowed to share.

Craig
Craig Cormack 20 Reputation points

2026-06-07T18:44:52.1733333+00:00

Hi Anshika,

Thanks again for your help earlier. I reviewed the documentation and the public guidance, and I want to make sure I’m following the correct path for submitting Azure AI governance and risk management feedback without using the Azure portal or an Azure subscription.

Based on what I’ve found, it seems that the appropriate public channels for non‑Azure users are:

the Feedback web portal (for general Microsoft product feedback)

Microsoft Q&A when it allows posting without redirecting into the Azure portal

in‑product feedback controls in Microsoft security/AI experiences

organizational account‑team channels, if applicable

And when automated systems block progress, the guidance says to continue using the Feedback portal or in‑product mechanisms, since those are monitored under Microsoft’s Responsible AI processes.

Before I proceed, I just want to confirm one thing:

Is the Feedback web portal the correct and only publicly accessible pathway for submitting Azure AI governance and risk management feedback when the user does not have an Azure subscription?

If so, I’ll route everything through that channel and clearly label it as Azure AI governance feedback so it can be triaged appropriately.

Thanks again for your time and for clarifying what you’re allowed to share.

Craig
Anshika Varshney 13,040 Reputation points Microsoft External Staff Moderator

2026-06-09T19:03:32.09+00:00
Hi Craig,

Thank you for the thoughtful clarification, I completely understand your intent, and you’re not putting me in an awkward position at all. I appreciate how clearly, you’ve framed this.

At present, there is no dedicated, publicly documented intake channel (such as a general mailbox or form) specifically designed for submitting Azure AI governance or Responsible AI feedback without an Azure subscription.

Given that constraint, your understanding is correct:

The Microsoft Feedback portal is the primary and most broadly accessible public channel available to users without an Azure subscription.

Other options like Microsoft Q&A or in-product feedback may be used when accessible, but they are not guaranteed pathways and can sometimes redirect to Azure-authenticated experiences.

Internal or account-team channels (where applicable) remain outside the scope for non-subscribed users.

So in practical terms:

Yes, the Feedback portal is currently the most appropriate and effectively the only consistently accessible public route for submitting this type of governance-level feedback without Azure access.

It is absolutely reasonable to clearly label your submission as “Azure AI governance / Responsible AI feedback**”** so it can be routed and triaged appropriately within Microsoft’s internal processes.

I understand this may not be ideal, especially for governance-focused input that is broader than product feedback, but based on the publicly available options, you are not missing an alternative pathway.

Thank you again for approaching this so carefully and constructively, feedback like yours is valuable.

1 additional answer

Your answer

Anshika Varshney 13,040 Reputation points Microsoft External Staff Moderator

2026-06-07T17:18:29.9133333+00:00

Hello @Craig Cormack

Following up to see if the below answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Thankyou!
Craig Cormack 20 Reputation points

2026-06-07T18:41:18.39+00:00

Hi Anshika,

Thank you for taking the time to explain the public‑facing options — that was very helpful. I want to make sure I’m being clear about my intent so I don’t put you in an awkward position.

My goal isn’t to report abuse or problematic content. And I’m not trying to speed up access or bypass the Azure gating process.

What I’m trying to do is submit governance‑level feedback about model behavior, risk patterns, and Responsible AI considerations. Since I don’t have an Azure subscription, I’m running into the redirect loop you mentioned, and I understand that moderators can only point to publicly documented channels.

Given those constraints, I just want to confirm one thing:

Is there any publicly accessible pathway — even a general intake mailbox — where non‑Azure users can submit governance or Responsible AI feedback that isn’t abuse‑related?

If the answer is simply “no, the system requires an Azure subscription,” that’s completely fine — I just want to make sure I’m not missing something in the documentation.

Thanks again for your help and for clarifying what you’re allowed to share.

Craig
Craig Cormack 20 Reputation points

2026-06-07T18:44:52.1733333+00:00

Hi Anshika,

Thanks again for your help earlier. I reviewed the documentation and the public guidance, and I want to make sure I’m following the correct path for submitting Azure AI governance and risk management feedback without using the Azure portal or an Azure subscription.

Based on what I’ve found, it seems that the appropriate public channels for non‑Azure users are:

the Feedback web portal (for general Microsoft product feedback)

Microsoft Q&A when it allows posting without redirecting into the Azure portal

in‑product feedback controls in Microsoft security/AI experiences

organizational account‑team channels, if applicable

And when automated systems block progress, the guidance says to continue using the Feedback portal or in‑product mechanisms, since those are monitored under Microsoft’s Responsible AI processes.

Before I proceed, I just want to confirm one thing:

Is the Feedback web portal the correct and only publicly accessible pathway for submitting Azure AI governance and risk management feedback when the user does not have an Azure subscription?

If so, I’ll route everything through that channel and clearly label it as Azure AI governance feedback so it can be triaged appropriately.

Thanks again for your time and for clarifying what you’re allowed to share.

Craig
Anshika Varshney 13,040 Reputation points Microsoft External Staff Moderator

2026-06-09T19:03:32.09+00:00

Hi Craig,

Thank you for the thoughtful clarification, I completely understand your intent, and you’re not putting me in an awkward position at all. I appreciate how clearly, you’ve framed this.

At present, there is no dedicated, publicly documented intake channel (such as a general mailbox or form) specifically designed for submitting Azure AI governance or Responsible AI feedback without an Azure subscription.

Given that constraint, your understanding is correct:

The Microsoft Feedback portal is the primary and most broadly accessible public channel available to users without an Azure subscription.

Other options like Microsoft Q&A or in-product feedback may be used when accessible, but they are not guaranteed pathways and can sometimes redirect to Azure-authenticated experiences.

Internal or account-team channels (where applicable) remain outside the scope for non-subscribed users.

So in practical terms:

Yes, the Feedback portal is currently the most appropriate and effectively the only consistently accessible public route for submitting this type of governance-level feedback without Azure access.

It is absolutely reasonable to clearly label your submission as “Azure AI governance / Responsible AI feedback**”** so it can be routed and triaged appropriately within Microsoft’s internal processes.

I understand this may not be ideal, especially for governance-focused input that is broader than product feedback, but based on the publicly available options, you are not missing an alternative pathway.

Thank you again for approaching this so carefully and constructively, feedback like yours is valuable.

Answer 1

For feedback about Azure AI governance and risk management without using the Azure portal or an Azure subscription, use Microsoft’s general feedback and community channels rather than Azure-specific entry points.

Use the Feedback web portal
- Go to the Feedback web portal and submit product feedback under the most relevant Microsoft product or service category available. This portal is one of Microsoft’s primary first‑party channels for customer feedback and does not require an Azure subscription.
- If the feedback is about cross‑cutting AI governance or risk topics, clearly describe that the feedback concerns Azure AI governance and risk management so it can be routed appropriately.
Use Microsoft Q&A via web (without portal sign‑in flows)
- Microsoft Q&A is Azure’s recommended source of community support and also a place where Microsoft engineers and MVPs respond.
- From the Microsoft Q&A website, search for existing questions related to Azure AI governance or Microsoft Entra / security topics. If sign‑in is allowed without redirecting to the Azure portal, post a new question using the closest applicable tag (for example, Microsoft Entra ID, Microsoft Security, or Microsoft Defender for Cloud, depending on which area the governance concern most closely aligns with).
- If the site attempts to redirect to the Azure portal when posting, use the Feedback web portal instead as the primary path.
Use in‑product or experience‑specific feedback controls where available
- If interacting with any Microsoft security or AI‑related experience (for example, Microsoft Security Store Advisor or other security/AI tools), use the in‑product feedback controls or sentiment icons. These are explicitly monitored channels and are designed to route feedback, including governance and risk concerns, back to the responsible product teams.
Escalate via organizational or account channels (if applicable)
- If access to a Microsoft account team or organizational Microsoft representative exists, share the Azure AI governance and risk feedback through that channel. Microsoft encourages customers to work with their account teams to provide feedback on relevance, coverage, and limitations of AI and security solutions.
If automated responses block progress
- When automated systems (for example, spam filters or automated moderation) interfere with submitting feedback in Microsoft Q&A or other channels, continue using the Feedback web portal and in‑product feedback mechanisms, as these are governed under Microsoft’s internal data handling and Responsible AI processes and are designed to reach human reviewers.

These channels operate under Microsoft’s Responsible AI and data‑governance practices, so feedback about AI governance and risk management will be handled under those frameworks even when submitted outside the Azure portal.

References:

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“I would like guidance on the correct Microsoft channel for submitting feedback related to Azure AI governance and risk management. I do not have an Azure subscription, so I need a non‑Azure way to share this information.”

1 additional answer

Your answer