The issue of the latest windows update

FEIHAN CHENG 0 Reputation points
2026-06-14T01:29:49.7733333+00:00

I installed the latest Windows security update on June 10th 2026. After that, my HP desktop with UHD 600 graphic could not play any Youtube videos on Edge or Brave browser. It only worked on Firefox. The videos were always black screen, and the playback time always remained on 0:00. The circle just kept buffering. What happened? Will you fix this issue for the next update?

Windows for home | Windows 11 | Windows update
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  1. TaoLi 105.1K Reputation points Independent Advisor
    2026-06-14T02:23:48.1266667+00:00

    Hi, please try uninstalling the June 10 Windows security update first.

    Go to Settings > Windows Update > Update history > Uninstall updates, select the latest update installed on June 10, uninstall it, then restart the PC and test YouTube again.

    Since Firefox still works but Edge and Brave do not, this is likely a compatibility issue caused by that update with the Intel UHD 600 graphics driver. If uninstalling the update fixes it, please pause updates temporarily and report it in Feedback Hub.

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  2. AI answer

    2026-06-14T01:30:04.5966667+00:00

    The behavior matches a video playback/codec or GPU acceleration problem introduced by a recent Windows or graphics driver update. The issue is specific to Chromium‑based browsers (Edge, Brave) and does not affect Firefox, which uses a different media pipeline.

    Use these steps to diagnose and mitigate on Edge (similar concepts apply to Brave):

    1. Verify codec and format support
      1. In Edge, open edge://media-internals in a new tab.
      2. Start a failing YouTube video and select the corresponding player entry.
      3. Check the codec fields (kVideoTracks, codec) and decoder info.
        • YouTube commonly uses H.264 (codec: h264 or codec: avc1) and VP9/AV1.
      4. Compare with another player (for example, the built‑in Windows video app). If the same media fails there, it indicates a Windows codec/format issue rather than a browser‑only problem.
    2. Check H.264 decoding and hardware acceleration in Edge
      1. Open edge://media-internals while reproducing the issue and confirm the video is H.264.
      2. Look at kVideoDecoderName:
        • D3D11VideoDecoder or MediaFoundationVideoDecoder = hardware acceleration.
        • FFmpegVideoDecoder = software decoding.
      3. Open edge://settings/system and ensure Use graphics acceleration when available is turned on.
      4. Restart Edge.
      5. Open edge://gpu and verify Video Decode shows Hardware accelerated.
      6. Test YouTube again and recheck edge://media-internals to see which decoder path is used.
    3. Update or roll back the GPU driver
      • If hardware acceleration is enabled but H.264 playback still fails (black screen, 0:00, buffering):
        1. Update the Intel UHD 600 graphics driver from HP’s support site or Intel, ensuring a Windows 11‑compatible, WHQL‑certified driver is installed.
        2. After updating, restart Windows and test again.
        3. If the problem started immediately after a driver delivered via Windows Update, and HP/Intel offer an earlier stable driver, install that version and temporarily block automatic driver updates.
    4. Test with hardware acceleration disabled (workaround)
      • In Edge, turn Use graphics acceleration when available off, restart Edge, and test YouTube.
      • If playback works with software decoding, the issue is with the GPU driver/acceleration path introduced by the update. Keep this as a temporary workaround until a fixed driver or Windows update is available.
    5. Check for HEVC/DRM‑specific issues (if failures are on HEVC or protected content)
      • For HEVC (H.265) content, Edge relies on the Windows MediaFoundationVideoDecoder path and the HEVC Video Extension. If HEVC playback fails and edge://gpu shows Failed to create HEVC decoder instance, License check for app failed (0xC00DB3B3), remove any existing HEVC packages via PowerShell and install the official HEVC Video Extension from Microsoft Store as documented.
      • For DRM‑protected sites that show “Playback of protected content is not enabled,” verify the Widevine Content Decryption Module in edge://components and ensure it loads from the Edge application folder.
    6. Re‑run Windows Update after the major update
      • After a major Windows update, some device drivers may not migrate correctly. Running Windows Update again can reinstall missing or corrected drivers, which may restore proper video playback.
    7. If the issue persists
      • Collect diagnostics before contacting support:
        • Edge version (edge://settings/help).
        • GPU report (edge://gpu).
        • Media playback logs (edge://media-internals).
        • Video format details (from a media inspection tool).
        • Active policies (edge://policy).
      • Provide these when opening a support case so the issue can be investigated and addressed in future updates.

    Whether and when a fix will be released depends on the root cause (Windows update vs. GPU driver vs. codec/extension). Applying the steps above (especially GPU driver update and hardware acceleration toggling) typically restores playback while any underlying regression is being addressed.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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