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Hello, I am trying to log in to the outlook app with my university account, but it gives me an error that something went wrong. The app works with normal emails and even gmails, but it is not working with my university's email. Please find the troubleshooting details: Correlation Id: 48964702-30cf-4ae8-bdff-4af585746f6b
Timestamp: 2023-07-07T15:19:20.000Z
DPTI: 9f31e04b77c51114
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Using classic Outlook for Windows in business environments
Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
If its an authentication device error then you may need the school admins to reset the account.
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