Windows fax and scan missing

Peter Tal 0 Reputation points
2026-08-11T18:58:50.78+00:00

After following the instruction to activate windows fax and scan, I found out that the feature does not appear. How can I install this feature?

Windows for home | Windows 11 | Settings
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  1. AI answer

    2026-08-11T18:59:10.01+00:00

    If Windows Fax and Scan does not appear when trying to enable it from Windows Features, install it as an Optional feature instead:

    1. Open Settings.
    2. Go to System > Optional features.
    3. Select View features.
    4. Search for fax.
    5. Select Windows Fax and Scan.
    6. Select Next, then Install.

    If the goal is only to scan documents and Windows Fax and Scan is still unavailable, use the Windows Scan app:

    1. Right-click Start and select Search.
    2. Type Windows Scan.
    3. Select Scan from the results.
    4. If it is not installed, install Windows Scan from the Microsoft Store.

    To confirm that Windows detects the scanner:

    1. Go to Start > Settings > Devices > Printers & scanners.
    2. Verify that the scanner is listed.
    3. If it is part of a multifunction printer, select the printer, then Manage, and check whether a menu item begins with Scanner:.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. John DeV 169.7K Reputation points Independent Advisor
    2026-08-11T22:31:47.21+00:00

    Hi, good day!

    Have you already tried the AI-suggested solutions?


    If this does not work, please try to reinstall Windows fax and scan via Command Prompt

    Press Start then search Command Prompt

    Right click it then select Run as administrator

    Copy and paste the command below then press Enter

    dism /Online /Add-Capability /CapabilityName:Print.Fax.Scan~~~~0.0.1.0
    

    Restart your computer

    I look forward to your update and am willing to collaborate with you until we resolve the issue. Keep me posted by clicking "Add comment" below.

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