Cuentas perdidas en Microsoft Authenticator

Sara Perez Sanchez 0 Reputation points
2023-08-03T16:59:14.2133333+00:00

Tuve un problema en el móvil y lo formateé sin hacer copia de seguridad de las cuentas que tenía enlazadas en Microsoft Authenticator. ¿Hay alguna forma de recuperar dichas cuentas o de romper el enlace para que por lo menos pueda entrar a ellas?

Un saludo,

Microsoft Security | Microsoft Authenticator
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  1. Anonymous
    2023-08-03T17:07:08.6833333+00:00

    Q&A forums are currently English language only.

    You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

    You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

    Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.

    -

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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  2. Sara Perez Sanchez 0 Reputation points
    2023-08-03T17:12:56.06+00:00

    Thank you for the answer,

    Pero el problema es que por ejemplo en Discord me dijeron que no tenían acceso a mi cuenta y que si no tenia mi código no podían hacer nada para recuperar mi cuenta. ¿No hay alguna forma de romper el enlace entre el Authenticator y Discord para que pueda entrar?

    No dispongo de cuenta de seguridad.


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