SharePoint 2016 search service instances stuck on Provisioning.

Prakash Kumar Singh 40 Reputation points
2023-08-03T09:26:23.4633333+00:00

Hi,

On SharePoint 2016 farm, two servers hosting Search service-related services.

While running command:

Get-SPEnterpriseSearchServiceInstance | select server, status

Both servers instances stuck on Provisioning, (screenshot attached).

And services.msc both search services (host controller and search services) are running fine.

But under central admin both search services stuck on starting. (Screenshot attached)

Most strange part is under search service application all 6 components showing Green and healthy.

Please suggest how to resolve this issue.

Microsoft 365 and Office | SharePoint Server | For business
Microsoft 365 and Office | SharePoint | For business | Windows
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Accepted answer
  1. Ling Zhou_MSFT 23,620 Reputation points Microsoft External Staff
    2023-08-04T08:10:42.4933333+00:00

    Hi @Prakash Kumar Singh,

    Since we can't reproduce your situation, we need to narrow down the problem and try some things.

    1.Try to re-provisioning the Search Service Application using PowerShell command.

    • Find the service which need to be provisioned.
    Get-SPServiceInstance -All
    
    • Then run the commands to provision:
    $service = Get-SPServiceInstance -Identity [paste in the GUID for the service] 
    
    $service.provision()
    $service.update() 
    iisreset /noforce
    

    2.Restart the SharePoint Search service from Start > Administrative Tools > Services. If the issue is not resolved, stop this service, go to the CA>Security>Configure service account, reset the Search account and go back to restart the service.

    3.If the problem persists, you can use ULS Viewer to check the logs to determine exactly what went wrong to cause the problem.

    This is a detailed description of the use of the ULS Viewer: How to Use ULS Log Viewer to Analyze SharePoint Errors? - SharePoint Diary

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link. 

    You can see the real-time log information by first clicking the green play button in the upper left corner and then restarting the SharePoint Search service.

    how-to-use-uls-viewer-sharepoint-2013

    You can send me the error message, which will help me to better analyze the cause of the problem and possibly find a solution. Please be careful to encode your private information.

    Your time and patience is much appreciated. If there is any other assistance I can provide, please feel free to let me know.


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    2 people found this answer helpful.

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  1. Prakash Kumar Singh 40 Reputation points
    2023-08-23T16:18:05.5966667+00:00

    Hi,

    I raised ticket with MS and MS engineer did troubleshooting and found some password mismatch issue.

    Hence now trying to working on the correcting password first and let you know the next status.


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