How to get the report of users who are chatting with external users in Microsoft Teams when there is open federation in the tenant?

Vinod Survase 4,781 Reputation points
2023-08-04T14:03:30.31+00:00

How to get the report of users who are chatting with external users in Microsoft Teams when there is open federation in the tenant?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Teams | Microsoft Teams for business | Other
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  1. Anonymous
    2023-08-07T06:01:59.5866667+00:00

    Hi @Vinod Survase

    Do you want to see which users in your organization have chatted with external users?

    Currently, there is no direct way to generate a report of users who are chatting with external users in Microsoft Teams when there is open federation in the tenant. However, you can follow this document and use the Content Search feature in the Microsoft 365 admin center under “Compliance” to search for chat messages between your users and external users.

    This will allow you to see the details of the conversation, including the sender and recipient information. However, it’s important to note that this method will expose the entire conversation content.

    If you just want to see which users in your organization have chatted with external users. To get this feature more quickly, you can send a feedback directly to Microsoft Feedback to add it in future updates.

    Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.


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