Barra de pesquisa e menu iniciar não funciona.

Wellington Bezerra 20 Reputation points
2023-08-07T16:50:32.8433333+00:00

Olá, boa tarde!

Estou enfrentando alguns problemas com algumas contas de alguns usuários criadas pelo Active Directory. Alguns desses perfis simplesmente não funciona a barra de pesquisa e até mesmo o menu iniciar. O mais engraçado de tudo, é que o meu usuário, que também é um perfil online criado pelo AD, está com a barra de pesquisa e o menu iniciar funcionando normalmente, sem nenhum problema.

Já testei o meu usuário da máquina desses colaboradores que relatam esse problema, e com o meu usuário funciona normalmente, também testei alguns desses usuários em minha máquina, e mesmo assim não funciona. Também tentei recriar o perfil desses colaboradores, e mesmo assim o problema ainda continua, mesmo testando em máquinas recém-formatadas o problema persistes.

Alguém poderia me auxiliar a respeito ou está sofrendo do mesmo problema?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Limitless Technology 44,766 Reputation points
    2023-08-08T15:28:44.05+00:00

    Hello there,

    If your search bar and start menu are not working on your Windows computer, there are several steps you can take to try to resolve the issue. Here are some troubleshooting steps you can follow:

    Restart Your Computer: Sometimes, a simple restart can fix many software-related issues. Restart your computer and see if the problem persists.

    Check for Windows Updates: Outdated or missing updates can cause issues. Make sure your Windows operating system is up to date by checking for and installing any available updates.

    Restart Windows Explorer: The search bar and start menu are managed by Windows Explorer. You can restart it to see if that helps. Here's how:

    Press Ctrl + Shift + Esc to open the Task Manager.

    Find "Windows Explorer" in the list of processes.

    Right-click on it and select "Restart."

    Run Windows Troubleshooters:

    Open the Windows Settings by pressing Win + I.

    Go to "Update & Security" > "Troubleshoot."

    Run the "Search and Indexing" troubleshooter.

    Check Windows Search Service:

    Press Win + R to open the Run dialog.

    Type services.msc and press Enter to open the Services window.

    Locate the "Windows Search" service.

    Right-click on it, select "Properties," and make sure it's set to "Automatic." Also, check the service status – it should be "Running." If not, start it.

    Rebuild Search Index:

    Open the Windows Settings and go to "Search" > "Searching Windows."

    Click on "Advanced Search Indexer Settings."

    Click on "Advanced" tab and then "Rebuild" under the Troubleshooting section. This might take some time.

    Create a New User Account: Sometimes, the issue is specific to your user account. Create a new user account and see if the search bar and start menu work in the new account.

    I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--


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