Visual studio app won't open after 17.7.0 update.

Question

Visual studio app won't open after 17.7.0 update.

cokalyoncu 30

MyVSLog.xml

On the splash screen after installing 17.7.0 update to visual studio it throws an error with the text.

"Could not start visual studio due to an error.

Microsoft.ServiceHub.Client.ControllerConnectionException:

Controller terminated before accepting connections. Exit code: -532462766."

When I look at the event viewer, I see an error description as follows.

Application: Microsoft.ServiceHub.Controller.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.BadImageFormatException

at System.Reflection.RuntimeAssembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, RuntimeAssembly locationHint, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)

at System.Reflection.RuntimeAssembly.InternalLoadAssemblyName(AssemblyName assemblyRef, Evidence assemblySecurity, RuntimeAssembly reqAssembly, StackCrawlMark& stackMark, IntPtr pPrivHostBinder, Boolean throwOnFileNotFound, Boolean forIntrospection, Boolean suppressSecurityChecks)

at System.Reflection.RuntimeAssembly.InternalLoadFrom(String assemblyFile, Evidence securityEvidence, Byte[] hashValue, AssemblyHashAlgorithm hashAlgorithm, Boolean forIntrospection, Boolean suppressSecurityChecks, StackCrawlMark& stackMark)

at System.Reflection.Assembly.LoadFrom(String assemblyFile, Evidence securityEvidence)

at System.Activator.CreateInstanceFromInternal(String assemblyFile, String typeName, Boolean ignoreCase, BindingFlags bindingAttr, Binder binder, Object[] args, CultureInfo culture, Object[] activationAttributes, Evidence securityInfo)

at System.AppDomain.CreateInstanceFrom(String assemblyFile, String typeName)

at System.AppDomain.CreateInstanceFromAndUnwrap(String assemblyName, String typeName)

at System.AppDomain.CreateInstanceFromAndUnwrap(System.String, System.String)

at Microsoft.ServiceHub.AppDomain.IsolationManager`3[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetAppDomainEntryPoint(System.String, System.String, System.LoaderOptimization, System.__Canon)

at Microsoft.ServiceHub.Controller.Program.Main(System.String[])

I deleted the application many times and reinstalled it and the problem did not go away.

When I run it in safe mode, it shows an error as follows.

Could not start visual studio due to an error.

System.IO.FileNotFoundException:

Could not load file or assembly 'Microsoft.Developer.IdentityService.Core, Version=1.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The system cannot find the file specified.

Wheeler, Derek 0 Reputation points

2023-08-14T19:59:01.33+00:00

I just had this exact same problem. I was unable to try the rename options as our dev boxes are locked down so we can't make changes that require admin rights. I backed out the VS 17.7.0 and went back to 17.6.5 and things work again. 3 hours of down time trying repairs and reboots etc.
Anna Xiu-MSFT 31,056 Reputation points Microsoft External Staff

2023-08-15T09:34:46.79+00:00

Hello everyone, I am sorry to hear about your issue. It may be a potential issue with the VS2022 version 17.7.0.

As Q&A is a technical forum, please report a problem to product team through Visual Studio. It will include the necessary dumps and information to figure it out.

After you post it there, please kindly share the post link here so that someone who meets the same issue can refer to it.

Thanks for your understanding!
Peter 0 Reputation points

2023-08-19T02:33:29.9133333+00:00

After installation, restart the computer and in my case the problem was solved!
Anna Xiu-MSFT 31,056 Reputation points Microsoft External Staff

2023-08-23T08:10:32.74+00:00

Hello everyone, an alternative is to temporarily install the VS2022 Professional or Enterprise version 17.6.1. You can download it from the page and it works normally.

2 answers

Your answer

Wheeler, Derek 0 Reputation points

2023-08-14T19:59:01.33+00:00

I just had this exact same problem. I was unable to try the rename options as our dev boxes are locked down so we can't make changes that require admin rights. I backed out the VS 17.7.0 and went back to 17.6.5 and things work again. 3 hours of down time trying repairs and reboots etc.
Anna Xiu-MSFT 31,056 Reputation points Microsoft External Staff

2023-08-15T09:34:46.79+00:00

Hello everyone, I am sorry to hear about your issue. It may be a potential issue with the VS2022 version 17.7.0.

As Q&A is a technical forum, please report a problem to product team through Visual Studio. It will include the necessary dumps and information to figure it out.

After you post it there, please kindly share the post link here so that someone who meets the same issue can refer to it.

Thanks for your understanding!
Peter 0 Reputation points

2023-08-19T02:33:29.9133333+00:00

After installation, restart the computer and in my case the problem was solved!
Anna Xiu-MSFT 31,056 Reputation points Microsoft External Staff

2023-08-23T08:10:32.74+00:00

Hello everyone, an alternative is to temporarily install the VS2022 Professional or Enterprise version 17.6.1. You can download it from the page and it works normally.

Answer 1

Anna Xiu-MSFT 31,056 Microsoft External Staff

Hi @Caner Olgun Kalyoncu,

Welcome to Microsoft Q&A!

Can you find the ‘Microsoft.Developer.IdentityService.Core.dll’ file under the following path?

C:\Program Files\Microsoft Visual Studio\2022<version>\Common7\ServiceHub\Services\Microsoft.Developer.IdentityService

Please try to rename it and repair your VS.

If it doesn’t work, please rename the folder: C:\Program Files\Microsoft Visual Studio\2022<version>\Common7\IDE\CommonExtensions\Microsoft and repair the VS again.

After this, please re-launch your VS and check that it works properly.

Sincerely,

Anna

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cokalyoncu 30 Reputation points

2023-08-10T08:20:13.78+00:00

I tried both solutions you mentioned but the problem is not solved.

There is a folder named "Old" in the C:\Program Files\Microsoft Visual Studio\2022\Community\Common7\ServiceHub\Services\Microsoft.Developer.IdentityService folder.

Capture.PNG
Esteban Morales Mitre 0 Reputation points

2023-08-11T03:23:45.08+00:00

I have the same error as today 8/10/2023, trying to download visual studio community 2022, I have tried over and over and still unable to install it I have windows 10
Anna Xiu-MSFT 31,056 Reputation points Microsoft External Staff

2023-08-11T08:01:20.99+00:00
Hello, please check for your Windows Update and ensure that there is no Windows Update error.

Then, try the following steps to do a cleanly uninstallation and reinstallation:

Manually delete any leftover install and cache folder you previously installed to

C:\Program Files (x86)\Microsoft Visual Studio

%programdata%\Microsoft\visualstudio\packages

C:\Program Files\Microsoft Visual Studio

Delete the setup registry key, which was set when you first installed (Maybe there is only one key, please check one by one.):

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\VisualStudio\Setup

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\Setup

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\VisualStudio\Setup

Download the new bootstrapper file from https://visualstudio.microsoft.com/downloads/ and reinstall it.

If it persists, would you like to reset your PC?
cokalyoncu 30 Reputation points

2023-08-11T11:28:06.1966667+00:00

I deleted and reinstalled windows and still get the same error. Windows 10 Pro Version 22H2 OS Build 19045.3208
David Snedecor 0 Reputation points

2023-08-11T13:57:49.9733333+00:00

I had this same issue. Repairing Visual Studio did not solve the problem. Eventually I used the Visual Studio Installer to revert to the previous version, which solved the problem. I guess I will wait until the next version to update.
Esteban Morales Mitre 0 Reputation points

2023-08-11T15:41:57.2733333+00:00

I ended up downloading visual studio 2019 and it works fine, it was almost 2 days of me trying to install visual studio 2022 and I just couldnt, Ive been in the software industry for almost 10 years and since I was in college I havent struggled like this to install a program
Jones, Tim 0 Reputation points

2023-08-11T18:19:41.48+00:00

any update here? same issue. this is kind of ridiculous to be honest.

Answer 2

Jones, Tim 0

I was able to make this work by uninstalling and reinstalling in a different directory that does not require admin permissions. Specifically I installed in a directory I created c:\dev\Visual Studio.

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Visual studio app won't open after 17.7.0 update.

2 answers

Your answer