How to fix Azure FileSync Server Endpoint error

Question

How to fix Azure FileSync Server Endpoint error

Bhanu Pratap 20

During configuration of Azure FileSync, I have below error in Azure Portal.

Error code 0x80C83099

Issue Private endpoint configuration access blocked.

Action Admin action required.

Remediation Check the private endpoint configuration and allow access to the file sync service.Learn more

I checked Azure FileSync articles and guides but unable to fix it. Please help.

ChaitanyaNaykodi-MSFT 27,481 Reputation points Microsoft Employee Moderator

2023-08-05T00:53:56.2066667+00:00
@Bhanu Pratap

Welcome to the Microsoft Q&A forum.

To test if the private endpoint has been correctly configured, you can follow the steps mentioned here.

Run the nslookup command nslookup <storage-account-name>.file.core.windows.net to determine if it resolves the private-endpoint's private IP.

Run the PowerShell script mentioned here to test that your private endpoint has been set up correctly.

Please let us know what results you get as it will help us troubleshoot the issue. Thank you!
Bhanu Pratap 20 Reputation points

2023-08-07T07:19:51.25+00:00

Hi Chaitanya,

Thanks for providing this info.

It was figured out that the Private Endpoint DNS entry for Storage Sync Service was not set to correct zone.

Once it was mapped to correct DNS zone, sync is now working fine.

Accepted answer

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ChaitanyaNaykodi-MSFT 27,481 Reputation points Microsoft Employee Moderator

2023-08-05T00:53:56.2066667+00:00

@Bhanu Pratap

Welcome to the Microsoft Q&A forum.

To test if the private endpoint has been correctly configured, you can follow the steps mentioned here.

Run the nslookup command nslookup <storage-account-name>.file.core.windows.net to determine if it resolves the private-endpoint's private IP.

Run the PowerShell script mentioned here to test that your private endpoint has been set up correctly.

Please let us know what results you get as it will help us troubleshoot the issue. Thank you!
Bhanu Pratap 20 Reputation points

2023-08-07T07:19:51.25+00:00

Hi Chaitanya,

Thanks for providing this info.

It was figured out that the Private Endpoint DNS entry for Storage Sync Service was not set to correct zone.

Once it was mapped to correct DNS zone, sync is now working fine.

Answer 1

@Bhanu Pratap

Glad to know the issue was resolved and thank you for sharing the solution. I am just summarizing the solution achieved here for community benefit. It will be helpful if you could mark the answer as accepted as it will help any other community member facing similar issue.

Issue:

You were getting an Azure FileSync Server Endpoint error with Error code 0x80C83099 where the Private endpoint configuration access was vblocked.

Troubleshooting steps followed:

To test if the private endpoint has been correctly configured, you can follow the steps mentioned here.

Run the nslookup command nslookup <storage-account-name>.file.core.windows.net to determine if it resolves the private-endpoint's private IP.
Run the PowerShell script mentioned here to test that your private endpoint has been set up correctly.

Solution achieved:

You were able to figure out that the Private Endpoint DNS entry for Storage Sync Service was not set to correct zone.

Once it was mapped to correct DNS zone, sync is now working fine.

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How to fix Azure FileSync Server Endpoint error

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