Cancelling Microsoft 365 Family subscription for a Business one

Congratulations on your new Microsoft 365 Business subscription! Here are answers to your questions:

Question 1: You will still be able to access all the Microsoft documents (Word, Excel, PowerPoint) that you created under your Microsoft 365 Family subscription. Your documents are saved in OneDrive, which is separate from your subscription plan. Even if you cancel your Family subscription, your files will remain intact in your OneDrive account.

Question 2: To remove your old account details from the Office apps on your MAC and sign in with your new Microsoft 365 Business account, follow these steps:

Sign Out of Office Apps:

• Open any Office app (Word, Excel, PowerPoint).
• Click on the "Word" menu at the top of your screen (next to the Apple logo).
• Select "Sign Out" or "Switch Account" (the wording might vary slightly based on the app version).

Remove Saved Accounts:

• After signing out, you might still see a list of previously used accounts.
• Click on your account(s) in the list and choose "Remove Account" or "Delete Account."

Install Office Apps under Business Subscription:

• If you haven't done so already, download and install the Office apps using your new Microsoft 365 Business account.
• You can download the apps from the Microsoft 365 admin center or the Microsoft 365 Business subscription page.

Sign In with New Account:

• Open any Office app (Word, Excel, PowerPoint).
• Click "Sign In" or "Activate" (the wording might vary).
• Enter your new Microsoft 365 Business account credentials.

Open Your Documents:

• After signing in, you can open your existing documents stored in OneDrive or on your computer.

Remember to back up any important documents before making significant changes to your accounts or apps, just to ensure that you don't accidentally lose any data.