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Exchange Online best practices

crib bar 856 Reputation points
2023-08-21T08:45:23.2733333+00:00

Are there any useful articles that discuss in detail the recommended best practice configurations (security related and other/general best practices) and ongoing maintenance of an exchange online implementation? 

Secondly, if you are an exchange online administrator, what are some of the more routine 'day to day' and weekly/monthly tasks involved in your role? Compared to others types of apps and infrastructure systems, is it quite admin intensive?

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

Exchange | Exchange Server | Other
Exchange | Exchange Server | Other

A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

Exchange | Other
Exchange | Other

A powerful email and collaboration platform developed by Microsoft, designed to support enterprise-level communication and productivity. Miscellaneous topics that do not fit into specific categories.

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  1. Aholic Liang-MSFT 13,926 Reputation points Microsoft External Staff
    2023-08-22T06:50:34.6366667+00:00

    Hi,

    Because different organizations have different budgets and needs, there are no specified best practices for Exchange Online security.

    However, you can refer to the recommendations in the following links to deploy your organization's security settings:

    Microsoft recommendations for EOP and Defender for Office 365 security settings | Microsoft Learn

    Security and compliance for Exchange Online | Microsoft Learn

    The 20 Best Techniques To Improve Exchange Online Protection (techieberry.com)

    (Note: Microsoft provides third-party contact information to help you find additional information about this topic. This contact information may change without notice. Microsoft does not guarantee the accuracy of third-party contact information.)

    In addition, some of the more routine tasks involved in your role as an  Exchange Online  administrator include:

    1.      Create accounts for new employees and assign them licenses and permissions.

    2.      Set mailbox features such as mailbox size limits, archive and deletion policies, mailbox sharing policies, and send by or on behalf of.

    3.      Create shared mailboxes or Microsoft 365 groups for collaboration.

    4.      Use EOP or ATP to manage your organization's email anti-spam protection and malware filters.

    5.      Use Content Search or eDiscovery tools to perform a search on mailboxes for data that meets specific criteria

    6.      Recover deleted items in a user's mailbox or retain an inactive mailbox for compliance or litigation purposes.


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  1. Amit Singh 5,326 Reputation points
    2023-08-22T05:42:11.0833333+00:00

    The tasks involved in being an Exchange Online administrator:

    On Daily 

    Health and performance monitor

    Check email delivery issues

    Check and update Exchange Online configurations (If required)

    Back up Exchange Online data

    On Weekly

    Review logs

    Apply security updates

    Optimize Exchange Online performance

    Conduct user training (If required)

    On Monthly

    Clean old email messages

    Defragment mailboxes

    Review Exchange Online usage reports

    In terms of admin intensity, Exchange Online is less admin intensive than on-premises servers. Microsoft handles most maintenance and operations, such as patching and updates. However, some tasks still need to be performed by the Exchange Online administrator, such as monitoring and troubleshooting.

    The number of users

    The amount of email traffic

    The complexity of the organization's IT environment

    The level of security required

    The specific tasks involved will vary depending on the organization's particular needs.

    Also, check this article for more insight - https://community.spiceworks.com/how_to/186287-how-to-improve-microsoft-365-or-office-365-email-migration-performance

    Please Note: Since the web sites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

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