Is any Outage in Microsoft Suite

Microsoft currently reports service degradation for Microsoft 365 Business and Enterprise, with some users unable to connect to multiple Microsoft 365 services.^1^

Check whether your organization is affected

1. Sign in to the Microsoft 365 admin center with an administrator account.
2. Go to Health > Service health.
3. Review Active issues Microsoft is working on for affected applications, user impact, status, and Microsoft’s latest update.
4. Also check Issues for your organization to act on, which identifies tenant-specific problems requiring administrator action.^2^

Service health is visible to Global admins and users assigned appropriate roles such as Service Support admin or Helpdesk admin.

If the admin center is unavailable

Use Microsoft’s public service-status page instead. It is available without signing in and is the appropriate fallback when the outage also affects the admin portal.^2^

If your team’s exact problem is not listed

In Health > Service health, select Report an issue and submit the affected application, symptoms, start time, region, and approximate number of affected users. The report appears under Reported issues, where its status can be tracked.^2^

Avoid making broad client-side changes or reinstalling applications until the relevant incident update confirms whether Microsoft is handling the problem. If no matching incident appears, collect the affected usernames, applications, error messages, timestamps, and locations, then open a support request from the Microsoft 365 admin center.

References

1. Microsoft service health status
2. How to check Microsoft 365 service health