How can I switch fro Skype to MS Teams when I create a video call from Outlook

Hi @RVO

To create a Teams meeting from Outlook, check and enable the following two settings:

Check and enable Teams add-in, please follow the steps below:

• select File > Options.
• In the Outlook Options dialog box, select the Add-ins tab.
• Check whether Microsoft Teams Meeting Add-in for Microsoft Office is listed in the Active Application Add-ins list.
• If the add-in is not listed in the list of active applications, and you see the Teams Meeting Add-in listed in the Disabled Application Add-ins list, select Manage > COM Add-ins and then select Go…
• Select the checkbox next to Microsoft Teams Meeting Add-in for Microsoft Office.
• Select OK on all the dialog boxes that are open and restart Outlook.

Set up online meetings to be Teams meetings: Go to File > Options> Calendar> Add online meetings to all meetings.

Also, if your client is still using Skype for Business, learn more about upgrading from this article: Get started upgrading Skype for Business to Teams - Microsoft Teams | Microsoft Learn.

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