Touchpad not working at all - windows 10

Question

Touchpad not working at all - windows 10

Manar 11

I recently formatted my pc. Installed new windows 10. After I installed this version, the scroll down gesture using two finger stopped working. So I was searching for solutions and mice and other pointers devises disappeared from the device manager. now my touchpad stopped working. Please advise what to do

Anonymous

2020-10-20T05:35:00.817+00:00

Hi,

Have you checked if the answer helps?

If the Answer is helpful, please click "Accept Answer" and upvote it.

Thanks,
Eleven
Anonymous

2020-10-23T07:54:56.637+00:00

Hi,

Is there any answer helpful for you? Would you mind clicking "Accept Answer" and upvoting it?

Thanks,
Eleven

4 answers

Your answer

Anonymous

2020-10-20T05:35:00.817+00:00

Hi,

Have you checked if the answer helps?

If the Answer is helpful, please click "Accept Answer" and upvote it.

Thanks,
Eleven
Anonymous

2020-10-23T07:54:56.637+00:00

Hi,

Is there any answer helpful for you? Would you mind clicking "Accept Answer" and upvoting it?

Thanks,
Eleven

Answer 1

Hi,

Please try the troubleshooting steps in below two articles to see if the issue could be resolved.

Fix touchpad problems in Windows 10
https://support.microsoft.com/en-us/windows/fix-touchpad-problems-in-windows-10-30b498e5-0caa-9740-2b21-336ea75ee756
Laptop Touchpad Not Working? Here Are 9 Fixes
https://www.maketecheasier.com/laptop-touchpad-not-working-fixes/

If all don't work, please run below commands in CMD as administrator.

• DISM.exe /Online /Cleanup-image /Scanhealth
• DISM.exe /Online /Cleanup-image /Restorehealth
• DISM.exe /online /cleanup-image /startcomponentcleanup
• sfc /scannow

Each of these actions can take a few minutes, so it is important to execute one at a time. When finished, you must restart the PC.

Use the System File Checker tool to repair missing or corrupted system files
https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

Thanks,

Eleven

If the Answer is helpful, please click "Accept Answer" and upvote it.

Karin Tan 0 Reputation points

2023-02-12T04:07:54.69+00:00

Hi Eleven,

Thank you very much for your help & advices.

Your DISM.exe commands & SFC were brilliant.

I wasted one whole week trying out all the suggested solutions from Lenovo Support, Microsoft support and through the internet and none of their solutions worked.

I HATE WINDOWS 11. It reminded me of the horrors and nightmare I went through with MS Vista O/S. After Windows 11 Updates, I encountered many problems. Had another Laptop with Windows 10 and after upgrading to Windows 11, all my apps failed to work. Luckily, I managed to revert back to Windows 10 and everything is fine now.

Really appreciate your effort to help fix problems.

Cheers!

Answer 2

misar 76

Go to the website of the laptop manufacturer and search for a touchpad driver for your laptop model.

Answer 3

Kapil Arya 8,456 MVP Volunteer Moderator

Hello,

You need to install latest touchpad drivers for your system model from your device manufacturer's website. This should resolve the issue.

Regards.

Answer 4

Sharon Zhao-MSFT 25,756 Microsoft External Staff

@Manar ,
As we are mainly responsible for general issue of Microsoft Teams. Your question is not included in Teams.I would remove the office-teams-windows-itpro tag. Hope you get better response.

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Touchpad not working at all - windows 10

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Eleven

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