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The behavior you describe occurs if the text in the comment has a left indent applied to it. See example below.
If you can't get it sorted, consider sharing the document, or a representative sample, with the forum.
How can I change the margins in the comment balloons
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 78%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
Ploeg, C.P.B. (Kitty) van der
20
Reputation points
I cannot easily read the comment balloons typed in my word document, as the margins are too far to the right side, leaving a very small area. How can I optimise this?
I did find a way to broaden the whole right space for comment balloons (Review --> tracking options (little arrow) --> Advanced Options --> Balloons: preferred width), but this doesn't help to remove the white space between document text and comments.
See the figure. I hope you can help me.
Microsoft 365 and Office | Word | For business | Windows
Accepted answer
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Stefan Blom 3,406 Reputation points MVP Volunteer Moderator2023-09-01T19:01:24.87+00:00 -
Ploeg, C.P.B. (Kitty) van der 20 Reputation points
2023-09-04T12:08:34.7166667+00:00 Thank you for looking into this. Unfortunately, is is not a left indent: in my case also the circle and my name are shifted. This is not the case in your example. It seems as if it is a personal setting I made, and not a problem of the document itself. I now set the preferred width at 9,4 cm, and that works better.
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Stefan Blom 3,406 Reputation points MVP Volunteer Moderator
2023-09-04T13:12:05.4333333+00:00 Thank you for looking into this. Unfortunately, is is not a left indent: in my case also the circle and my name are shifted. This is not the case in your example. It seems as if it is a personal setting I made, and not a problem of the document itself. I now set the preferred width at 9,4 cm, and that works better.
Try copying the text, minus the final paragraph mark (¶) of the document, into a new, blank document and see if that overcomes the issue.
To show/hide nonprinting marks, including paragraph marks, click the ¶ icon on the Home tab.
If you can't get it sorted, consider sharing the document with the forum.
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Stefan Blom 3,406 Reputation points MVP Volunteer Moderator
2023-09-04T13:13:22.98+00:00 My previous message failed to upload?
EDIT: Now the message seems to display properly.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 65%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
AllenXu-MSFT 24,951 Reputation points Moderator2023-09-05T07:43:44.4766667+00:00 Appreciate your contribution sir @Stefan Blom
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1 additional answer
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AllenXu-MSFT 24,951 Reputation points Moderator
2023-09-01T06:59:41.7866667+00:00 Hi @Ploeg, C.P.B. (Kitty) van der,
I tried to reproduce this issue in my Word (Microsoft® Word LTSC 2021 MSO (16.0.14332.20546) 64) but failed. What looks like on my end is attached below. Does this issue happen in all Word files on your PC? And what version of Word you are using? Would updating your Office to the latest fix this issue?
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Ploeg, C.P.B. (Kitty) van der 20 Reputation points
2023-09-04T12:02:10.7633333+00:00 Hi, Thank you for your questions. Is seems as if it is a personal setting I made, and not a problem of the document itself. I now set the preferred width at 9,4 cm, and that works better.
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Stefan Blom 3,406 Reputation points MVP Volunteer Moderator
2023-09-10T18:04:36.3133333+00:00 Hi, Thank you for your questions. Is seems as if it is a personal setting I made, and not a problem of the document itself. I now set the preferred width at 9,4 cm, and that works better.
So increasing the "Preferred width" even more fixed the issue? I'm glad you got it sorted.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
Gian 0 Reputation points2024-08-09T14:30:23.32+00:00 Same issue using Word v.16.78.3 on Mac. Coments' margin are too low. Some text of the text not appearing. Also they fold and once you unfold after some seconds they fold automatically not letting you read all!
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Gian 0 Reputation points
2024-08-09T14:30:42.3333333+00:00 on Mac
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Stefan Blom 3,406 Reputation points MVP Volunteer Moderator
2024-08-11T09:05:22.66+00:00 Same issue using Word v.16.78.3 on Mac. Coments' margin are too low. Some text of the text not appearing. Also they fold and once you unfold after some seconds they fold automatically not letting you read all!
Gian,
Sometimes, changing the "Preferred width" for comment balloons will help. Whether that option is available will depend on how comments are displayed in your installation, in the classic interface or the newer one (referrred to as "modern comments").
You may want to start a new thread for your question to get more attention.
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