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Remote Desktop is laggy

Bruce 0 Reputation points
2023-08-30T04:50:51.8166667+00:00

Hi, my remote desktop session is very laggy, can take up to 15 secs to interact in some instances. I have checked speed, 51MBS download and 18MPS upload, and internet connection is good. Can any one help identify issue. cheers.

Windows for business | Windows Client for IT Pros | User experience | Remote desktop services and terminal services
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  1. Anonymous
    2023-09-04T09:39:07.02+00:00

    Hello Bruce

    Assuming your network speed is normal, your remote session is still very laggy, it may be due to one of the following reasons: 

    1. Remote server performance: If the performance of the remote server is insufficient, remote sessions may slow down. 
    2. Local computer performance: If your computer performance is insufficient, it may cause remote sessions to slow down. You can try to close other programs to free up computer resources. 
    3. Remote Session software Settings: If the remote session software Settings are incorrect, the connection may slow down. 
    4. Network latency: Even if your network is fast, high network latency may still cause remote sessions to slow down. You can try using a more stable network connection, such as a wired connection. 

    Best regards,

    Karlie Weng

    1 person found this answer helpful.

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