10,961 questions
Hey
I tried everything, it works with another account and on the desktop too but I need to have it on my iPhone and iPad …
MS Teams wird auf dem Handy und Tablet nicht geöffnet
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Sabrina Vogel
0
Reputation points
Hallo,
ich habe einen Gast Account bei MS Teams (wurde als Gast hinzugefügt) und nun kann ich dieses Konto weder auf meinem Ipad noch auf meinem Iphone öffnen. Auf dem Rechner / Desktop geht es einwandfrei. Ich habe die aktuelle APP Version, aber sobald ich Dateien öffnen möchte, fragt er mich nach den Anmeldedaten und Code.
Wenn ich diesen angeben funktioniert es trotzdem nicht.
Kann mir jemand bei der Problemlösung helfen? Danke.
Microsoft Teams | Microsoft Teams for business | Other
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Olaf Helper 47,516 Reputation points2023-08-31T10:23:36.1633333+00:00 This is an English spoken forum, so please post in English or to a localized forum like https://answers.microsoft.com/de-de/
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JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff2023-09-01T06:02:40.19+00:00 Our forum is now only supported in English. In order to better understand your questions, could you translate your language to English? Thanks for your understanding!
I'm sorry to hear that you're having trouble accessing your MS Teams guest account on your iPad and iPhone. Since I don't have access to the internet or any external data sources, I can't provide a specific solution to your problem. However, I can suggest a few troubleshooting steps that might help:
- Make sure that you have the latest version of the MS Teams app installed on your iPad and iPhone.
- Double-check that you are entering the correct login details and code. If you're not sure, try resetting your password.
- If the problem persists, try uninstalling and reinstalling the MS Teams app on your iPad and iPhone.
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Sabrina Vogel 0 Reputation points
2023-09-01T06:08:24.5633333+00:00 Hey,
thank u for the answer.
I tried everything, have the new version off the app but it doesn’t work. I reinstalled the app on my Tablet an my iPhone but still the same. They asked for the code to sign in but then I can’t open the files. When I try it again they asked for the code again…
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JimmyYang-MSFT 58,646 Reputation points Microsoft External Staff
2023-09-05T06:26:17.63+00:00 Have you tried to change another guest account to see if it can be reproduced?
What about if you are using Teams desktop client?
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Sabrina Vogel 0 Reputation points
2023-09-05T06:42:46.8066667+00:00 I tried everything. With another account it works and on the desktop too… but I need to have it on my iPhone and iPad…
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