teams会議中に、Zoom Phoneがかかってくると、参加していたteams会議から強制的に退出させられてしまう現象の解決方法は?

tonarinomossan 20 Reputation points
2023-09-21T05:11:06.51+00:00

オンライン会議のメインにMicrosoft Teams、外線にZoom Phoneを利用しています。

会議中、外線がかかってくるとZoom Phoneの着信画面が表示され、直後にノイズ音とともに参加していたTeams会議から強制的に退出させられる現象が起きています。

Teams自体は落ちていません。サインアウトせず、アプリケーションも閉じずにそのままです。

Teamsを、先日新しいTeamsにアップデートしまして、それからこの現象が起きているので、新しいTeamsの不具合かとは思いますが、設定で何とか回避できませんか?

解決方法をご存じの方いらっしゃいましたら教えてください。

よろしくお願いします。

Microsoft Teams | Microsoft Teams for business | Other
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  1. JimmyYang-MSFT 58,646 Reputation points Moderator
    2023-09-22T06:31:20.8066667+00:00

    Hi @tonarinomossan

    Our forum is now only supported in English. To help better understand your question, could you translate your language to English? Thanks for your understanding!

    According to your description, do you mean when you receive another call from zoom, Teams meeting will drop out?

    Receiving a call on Zoom while in a Teams meeting shouldn't cause the Teams meeting to end. However, it's possible that your computer's performance could be affected if you're running multiple video conferencing applications at the same time. If you're having trouble with this, I would recommend closing any unnecessary applications and making sure your computer meets the minimum system requirements for both Zoom and Teams.


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