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Deployment Adobe Reader 23.0.

Duchemin, Dominique 2,011 Reputation points
2023-09-30T17:19:14.36+00:00

Hello,

How to deploy Adobe Reader 23.006.20320 to Servers (Windows Servers 2012 to Windows Server 2019)?

I have files available:

AcroRdrDC2300620320_en_US.exe (Should it be also download or extracted in:

C:\Program Files\Adobe\Acrobat Reader DC\

Or

C:\Program Files (x86)\Adobe\Acrobat Reader DC)

AcroRdrDCx64Upd2300620320.msp

Reader_Install_Setup.exe

 

I have the Catalog under Software Updates:

\Software Library\Overview\Software Updates\Third-Party Software Update Catalogs

Adobe Reader DC Custom Catalog synchronized

 

I do not use Software Update (WSUS) for Servers.

 

What is the best way to proceed 1, 2 or 3?

-          On New installation of Adobe Reader

-          On Existing Installed Adobe Reader

  1. Create two Applications and then deploy them and use the two files above to be deployed one-by-one?
  2. Create two Packages and then deploy them and use the two files above to be deployed one-by-one?
  3. Create a deployment on the Software Update Item downloaded through the catalog synchronization?

If selecting 1 or 2 what are the advantages and disadvantages of each option?

What will be the Detection Method? as I do not find Adobe Reader under:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Thanks,

Dom

Microsoft Security | Intune | Configuration Manager | Deployment
Microsoft Security | Intune | Configuration Manager | Other
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  1. AlexZhu-MSFT 6,596 Reputation points Moderator
    2023-10-06T05:41:27.2166667+00:00

    [Problem description]

    How to deploy Adobe Reader DC with Microsoft Configuration Manager?

    [Analysis]

    Create an application, set the install/uninstall command, as well as parameter, configure the detection method.

    [Solution]

    1, download an offline install and use 7-zip to extract the download file to get the actual installation files

    2, create an application with the install/uninstall program

    3, setup the detection method using windows installer

    adobe-reader-dc-install_1

    adobe-reader-dc-detection_1

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  2. Duchemin, Dominique 2,011 Reputation points
    2023-10-06T01:07:22.55+00:00

    Hello,

    Recreating everything from Scratch using https://www.andersrodland.com/deploy-acrobat-reader-dc-with-sccm/ and it works thanks,

    Dom

  3. Duchemin, Dominique 2,011 Reputation points
    2023-10-02T15:15:29.0266667+00:00

    Hello,

    I did this deployment with the same detection method as in the article of Matt Nicholson.

    My issue is that in the Configuration Manager Console the deployment remains "In Progress"... why?

    2023-10-02_8-15-40 Adobe Reader DC.jpg

    Where to look for information about the completion not done?

    Thanks,

    Dom

  4. AlexZhu-MSFT 6,596 Reputation points Moderator
    2023-10-02T01:48:14.79+00:00

    Hi,

    To deploy adobe acrobat reader, we can refer to the step-by-step guide:

    https://www.prajwaldesai.com/deploy-adobe-acrobat-reader-using-sccm/

    For the detection method, we can refer to the method mentioned below:

    Matt Nicholson says:

    It’s worth noting that when installing Adobe Acrobat DC, the standard detection method of using the MSI ID doesn’t work because Adobe have used the same MSI ID for every version of Adobe DC since at least 2015. I’ve managed to get it working using the MSI ID and the specific version number:

    Setting Type: File System
    Type: File
    Path: %ProgramFiles(x86)%\Adobe\Acrobat DC\Acrobat
    File of folder name: Acrobat.exe

    • The file system setting must satisfy the following rule to indicate the presence of this application
    Property: Version
    Operator: Greater than or equal to
    Value: 22.1.20117.0

    Note: You must ensure any older versions of Adobe DC are set to use the “Equals” operator, otherwise SCCM will not be able to tell the difference between the new and old versions and will repeatedly uninstall your application.

    I’ve twinned this with another detection method (using the Or connector) looking for a specific registry entry. Possibly redundant, but I wanted to nail it down tight after having a lot of trouble with this deployment:

    Setting Type: Registry
    Hive: HKEY_LOCAL_MACHINE
    Key: SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Uninstall{AC76BA86-1033-FFFF-7760-0C0F074E4100}
    Value: DisplayVersion
    Data Type: String

    • This registry setting setting must satisfy the following rule to indicate the presence of this application
    Operator: Equals
    Value: 22.001.20117

    Hope that’s of use.

    Regards,

    Alex

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