9,714 questions
Open a support case, refer to the ongoing issue and provide the IPs therein.
How do I request my IP addresses are whitelisted to get around the current mail delivery issues that currently exist when sending to MS 365 / outlook accounts?
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Mike Bews
0
Reputation points
There is an ongoing problem that is affecting users globally that you are working on, relating to mail delivery to Office 365 mail servers. I understand it is possible to fix this by requesting the whitelisting of the sending mail server IPs. I wish to submit our IPs for that purpose:
82.196.237.241
82.196.237.242
Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
2 answers
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Vasil Michev 119.6K Reputation points MVP Volunteer Moderator2023-10-11T16:32:17.2566667+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff2023-10-12T07:04:00.3566667+00:00 Hi @Mike Bews
Welcome to our forum!
Please note that this is a public forum, please note that your personal privacy is covered, thank you for your understanding!
Which is a known issue, if you are the administrator, you can search EX680695 in the Dashboard and check the latest update of the issue. Some users reported that this problem has been solved. If the problem still exists, please wait patiently.
Hope this helps!
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SokiGuo-MSFT 31,536 Reputation points Microsoft External Staff
2023-10-17T01:37:37.1666667+00:00 Hi @Mike Bews
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
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