Scan failed with error = 0x80244022. WUAHandler

Anonymous
2023-10-11T17:28:33.28+00:00

hi all

One of the Windows 10 clients is experiencing issues with receiving Windows updates from SCCM. Can you provide assistance in resolving this matter?

Here is the content of the WUAHandler.log for reference.

Async searching of updates using WUAgent started. WUAHandler 10/11/2023 11:45:57 AM 201168 (0x311D0)
Async searching completed. WUAHandler 10/11/2023 11:45:57 AM 65628 (0x1005C)
OnSearchComplete - Failed to end search job. Error = 0x80244022. WUAHandler 10/11/2023 11:45:57 AM 201168 (0x311D0)
Scan failed with error = 0x80244022. WUAHandler 10/11/2023 11:45:57 AM 201168 (0x311D0)
Its a WSUS Update Source type ({60FFC0D7-C5D6-43D5-B4D3-58B2E834F635}), adding it. WUAHandler 10/11/2023 11:45:57 AM 79984 (0x13870)
Failed to check enrollment url, 0x00000001: WUAHandler 10/11/2023 11:45:57 AM 88736 (0x15AA0)
SourceManager::GetIsWUfBEnabled - There is no Windows Update for Business settings assignment. Windows Update for Business is not enabled through ConfigMgr WUAHandler 10/11/2023 11:45:57 AM 88736 (0x15AA0)

Microsoft Security | Intune | Configuration Manager | Other
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  1. Youssef Saad 3,416 Reputation points
    2023-10-12T10:27:09.2933333+00:00

    Hello Paul-4357,

    The error means also that the IIS server is overloaded and can't respond correctly to all HTTP/HTTPS requests for WSUS. Below a useful link that can help you to get it fixed:

    Regards,

    Youssef Saad | Blog: https://youssef-saad.blogspot.com/ | LinkedIn

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  1. AllenLiu-MSFT 49,316 Reputation points Microsoft External Staff
    2023-10-12T02:50:08.91+00:00

    Hi, @Paul-4357

    Thank you for posting in Microsoft Q&A forum.

    Error code 0x80244022 in WUAHandler.log indicates that the client is unable to connect to the WSUS server.

    This could be caused by a communication or firewall issue between the client and the software update point computer. To troubleshoot this issue, check the WUAHandler.log and WindowsUpdate.log files. WUAHandler simply reports what Windows Update Agent reported. So, the error in WUAHandler would be the same error that was reported by the Windows Update Agent itself. More information about the error could be found in WindowsUpdate.log.

    It is also recommended to check if the client is able to access the WSUS server URL. You can try to access the WSUS server URL from the client machine using a web browser. If the client is unable to access the WSUS server URL, then it could be a network or firewall issue.


    If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Add comment".

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