The reschedule system is bugged and I cannot use it

Question

The reschedule system is bugged and I cannot use it

Tomás Leones 20

I have an AZ-900 exam and I would like to reschedule. The problem is that the link provided on the e-mail appointment does not show the option to reschedule. I already tried everything but it seems that my exam is not linked to my learning profile even though I scheduled it through Learn website with the same e-mail.
2 microsoft

Luis Arias 8,621 Reputation points Volunteer Moderator

2023-10-13T21:02:28.49+00:00

Hi Thomas , are you already try with another browser? the system looks its fine for me:

Regards,

Luis
Tomás Leones 20 Reputation points

2023-10-13T21:08:53.5933333+00:00

Yes, I already tried on different browsers and different computers. Is a bug on their system...

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Luis Arias 8,621 Reputation points Volunteer Moderator

2023-10-13T21:02:28.49+00:00

Hi Thomas , are you already try with another browser? the system looks its fine for me:

Regards,

Luis
Tomás Leones 20 Reputation points

2023-10-13T21:08:53.5933333+00:00

Yes, I already tried on different browsers and different computers. Is a bug on their system...

Answer 1

Anonymous

I'd try asking for help with exam scheduling / vouchers in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

Exams/Exam Registration/General Registration Questions

Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue

Exams / Discounts/Vouchers/Special Offers / Event Offers

Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

Register and schedule an exam

Pearson VUE Customer service

Pearson VUE contact / chat

--please don't forget to close up the thread here by marking answer if the reply is helpful--

Tomás Leones 20 Reputation points

2023-10-13T21:10:59.2166667+00:00

None of those links can help me, because the ones that provides a guide recommends what I sent on the printscreens. I still cannot reschedule it due to a bug on microsoft learn. I also tried to contact Pearson customer service and didn't had an answer. The thing is I have a couple of hours to reschedule without having to pay extra...
Anonymous

2023-10-13T21:13:38.7566667+00:00

Learn / Cert is not supported here. If you want assistance you must ask for help in dedicated forums I linked above. -Please don't forget to close up the thread here by marking answer if the reply is helpful--
Tomás Leones 20 Reputation points

2023-10-13T21:17:03.7933333+00:00

I understand. Thank you.
Anonymous

2023-10-13T21:18:44.4533333+00:00

No problem, you're welcome.

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The reschedule system is bugged and I cannot use it

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