Azure cost management and billing billing account invoices

Question

Azure cost management and billing billing account invoices

david wrafter 126

I receive message 'invoices are only available for billing accounts billing profiles and pay as you go subscriptions. please change to a supported scope'.
when accessing Azure cost management and billing ; billing account invoices in my Azure tenancy. How can I get the invoices section to populate in the tenancy?

Ravi Kanth Koppala 3,391 Reputation points Microsoft Employee Moderator

2022-03-02T03:10:33.24+00:00

@david wrafter ,
Just checking in to see if you got a chance to see the suggested response below. If the suggested response helped you, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Thanks.

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Ravi Kanth Koppala 3,391 Reputation points Microsoft Employee Moderator

2022-03-02T03:10:33.24+00:00

@david wrafter ,
Just checking in to see if you got a chance to see the suggested response below. If the suggested response helped you, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Thanks.

Answer 1

Ravi Kanth Koppala 3,391 Microsoft Employee Moderator

@david wrafter ,
Thank you for reaching out to the Microsoft Q&A platform. Happy to answer your question.

Sometimes, you will get this error "'invoices are only available for billing accounts billing profiles and pay as you go subscriptions. please change to a supported scope'." if you are in the wrong directory. So, kindly click on www.portal.azure.com, then sign in using the email id. Once logged in, confirm that you are logged in to your Directory, to do so, at the top right-hand corner, kindly click on your email ID, and from the drop-down, select switch directory and select your directory. Once the directory switch is completed, search for Cost Management + Billing. Select subscription

Please suggest if you still facing the problem post performing the above recommendations. Happy to assist you further.

Thanks.

Mohammad Wasif Rafique Mandal 35 Reputation points

2024-11-06T08:43:07.15+00:00

@Ravi Kanth Koppala Even we are facing the same issue. However we are not direct billing to Microsoft. We are getting billed by a Partner and they are sharing us invoices. Can I still download invoices directly from azure portal on an CSP based subscription. IF not, do we have any supportive article informing this is by design that under CSP subscription end customer cannot download invoices.
Mohammad Wasif Rafique Mandal 35 Reputation points

2024-11-06T08:49:41.4833333+00:00

@Ravi Kanth Koppala we are getting the same error while we try to access invoices from azure portal. We are not directly billed by Microsoft however, we have Microsoft Partner who is billing us the invoice. Under CSP subscription end customer are not authorised to view invoices??

If yes, do we have any public facing article which confirms that invoice are not accessible for end customer who are under CSP subscription.
SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator

2024-11-06T11:18:27.79+00:00

@Mohammad Wasif Rafique Mandal If you are on a CSP based subscription and are being billed by a partner, you may not be able to download invoices directly from the Azure portal. This is because the partner is responsible for billing and invoicing for the subscription, and they may have their own billing system in place.

Source links:

https://learn.microsoft.com/en-us/azure/cost-management-billing/understand/download-azure-invoice?form=MG0AV3#invoices-for-mca-and-mpa-billing-accounts

https://learn.microsoft.com/en-us/partner-center/billing/billing
Mohammad Wasif Rafique Mandal 35 Reputation points

2024-11-06T12:04:57.6766667+00:00

Thank-You so much @SadiqhAhmed-MSFT for confirmation. It really helps.
SadiqhAhmed-MSFT 49,326 Reputation points Microsoft Employee Moderator

2024-11-06T12:06:47.32+00:00

@Mohammad Wasif Rafique Mandal Glad to know it helped. :)

Answer 2

WiseAdam-6459 15

Another top Google hit with another non-answer, answer. Thanks Microsoft.

Shane Toumey 0 Reputation points

2023-11-03T17:40:05.7366667+00:00

Every

time.

Answer 3

david wrafter 126

Thank you for your reply ravikanthk.

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Azure cost management and billing billing account invoices

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