How to fix a crackling sound on Teams

Hi @Ntombikayise Mkhwanazi

Based on your description, there are a few possible solutions that you can try:

• One possible cause of the crackling sound is that your sound driver is outdated or corrupted. You can try to update or reinstall the sound driver.
• Another possible cause of the crackling sound is that your headset or microphone is not compatible with Teams for desktop. You can try to use a different headset or microphone and see if the problem persists. You can also try to use the web version of Teams and see if the sound quality is better.
• A third possible cause of the crackling sound is that your noise suppression level is too high or too low. You can try to adjust the noise suppression level in Teams settings and see if that helps.

Hope the above information is helpful for you!

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